employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)
avatar

Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 25, 2024

Good work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, raises and flexibility

Cons

Some of the processes to go through when working with customers

avatar
Harbor Freight Tools Response
1y
Thank you for sharing your feedback with us. We are always happy to hear from our dedicated team. We rely on our hardworking team to provide exceptional customer service and we are grateful for all that you do. Thank you for your continued hard work and we are glad to have you on the team!
3.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Small team and staff makes it easier to communicate effectively.

Cons

Constantly Understaffed, Very physically intensive.

avatar
Harbor Freight Tools Response
1y
Thank you for your review. We are always grateful to hear from both our current and former Associates. We continuously monitor feedback to ensure ongoing improvement in all areas and your feedback will help us do that. Thank you for your hard work and we wish you all the best!
5.0
Jun 24, 2024

Great place to grow!

Recommend
CEO approval
Business Outlook

Pros

Harbor freight is the place where I have really found my passion for retail leadership. If you operate efficiently, work hard and invest in your team, you will see your store flourish immediately. I feel supported by my corporate leaders and have had such a great experience overall.

Cons

This is not truly a negative, just a challenge. Our stores run on a lean headcount. Every team member must be efficient and do their part. There has to be a high level of accountability throughout the entire team to ensure success. If you are accustomed to bigger box retail this will be a transition to navigate.

avatar
Harbor Freight Tools Response
1y
Thank you for your review. We always appreciate hearing from our dedicated managers. We are grateful for your hard work and amazing leadership skills that have continuously assisted us in achieving our goals. We look forward to your continued hard work and seeing you grow in your career here at Harbor Freight!
Viewing 391 - 393 of 3,449 Reviews

Glassdoor has 3,496 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.