Harbor Freight Tools reviews

the management team needs to keep employees more informed of job opputunities within the company and any new changes that happen within the store it self. they also need to train new employees that are just starting. there is know training for new employees. management is good but they do lapse in some areas. they need to make themselfs more visible on the sales floor instead of being off the floor. no using the cell phones while on the job. cell phones and text messageing are used daily for personal use and not taking care of the customer first. you cant get the help you need when they are on the cell phone.

Too many cheap, poor quality Chinese trinkets. Unsafe work environment. Small, cramped, dirty, overstocked stores. Low pay scale prohibits hiring competent help. Founders/senior management exhibit little knowledge of bricks-and-mortal retailing operations. Too many sales events occurring simultaneously. A computer system from the Stone Age. A warehouse system that believes the stores are storage facilities for the warehouse. Too many rainchecks given out to customers for merchandise that may or may not come in. Too many "outs" in the store, especially during sales where the "outs" have been advertised.