Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 367 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 274 reviews)); "Great place to work and people are great" ((in 153 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 105 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 217 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 68 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

3.0

May 9, 2024

It’s okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay, mostly positive work environment, and good on the resume.

Cons

Poor hours and scheduling for employees.

5.0

May 9, 2024

Great Place!

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Great competitive pay that increases every year Flexible benefits on dental health and vision PTO and Sick time have changed since I first came in and are easier to accumulate

Cons

Work-life balance can be hit or miss it depends on who is doing the schedule Demands from higher-ups on daily metrics are black and white no excuses. PTO days or days off have to be 3-4 weeks in advance making it hard to change days if your doctor reschedules.

Harbor Freight Tools Response

2y

Thank you for dedicating over 5 years of your career to Harbor Freight! We would not be able to accomplish all that we do without hardworking Associates like you. We want you to know that we regularly monitor Associate feedback in our efforts for continuous improvement and we highly encourage you to connect with your Store Manager regarding any concerns. Thank you for your review and we are glad to have you on the team.

2.0

May 7, 2024

communication gridlock

Human resources

Recommend

CEO approval

Business Outlook

Pros

I’ve met a lot of great people and have built some great relationships here and I’ve felt very secure at this company throughout a lot of uncertainty with the pandemic and economy. I’m grateful for the experiences and opportunities ive had here..

Cons

while we offer good benefits and decent pay, leadership seems to be very out of touch and disconnected from what lower-level employees really want and need from an employer. The benefits and pay keep you here, but they feel like golden handcuffs. It seems like the company offers a lot in exchange for a lot and you'll pay in your wellbeing. work-life balance is a big opportunity. It's promoted as something that the company values but there are too many people feeling burned out by the demands of workload and lean running teams.

Harbor Freight Tools Response

2y

We appreciate you sharing your detailed experience with us. We always welcome the opportunity to receive feedback from our hardworking teams and we are grateful for all you do. At Harbor Freight, we value people above all else. We value who you are, what you’ve experienced, and how you see the world. We believe our differences can make us stronger. Your feedback is valuable to us as we strive to improve at all levels. Thank you for your review and we will forward your comments to senior leadership.

Viewing 424 - 426 of 3,449 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate