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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)
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Eric Smidt

67% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 8, 2024

Scheduling

Recommend
CEO approval
Business Outlook

Pros

Good hourly pay with bonus opportunities, friendly associates and management staff, fun environment.

Cons

Erratic schedule. Open 363 days a year, Monday thru Sunday. Some short weeks, some long weeks. Days shifts and night shifts with no real consistency from week to week.

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Harbor Freight Tools Response
1y
Thank you for sharing your feedback with us. We're always delighted to hear from our hardworking leaders. We strived to build a work environment where all our Associates can enjoy a work/life balance while having the opportunity to thrive and succeed. We want you to know that your feedback is important to us, and we are continuously working to improve in these areas. Thank you for your continued hard work and we are glad to have you on the team.
4.0
Jul 7, 2024

Great Leadership

Recommend
CEO approval
Business Outlook

Pros

- Best Store Manager I had ever worked for - Understanding - Consistent work and good pay - frequent pay raises

Cons

- Customer Service skills will be tested - a long trail between promotions

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Harbor Freight Tools Response
1y
Thank you for your feedback. We are grateful for your comments and your time here at Harbor Freight. We value people above all else and we are committed to building a leadership team that is dedicated to the growth of our Associates. We wish you the best in your career journey!
2.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

There are not many pros to working at harbor freight tools. Some of the things that I have found over the past 9.5 years that could be considered pros are. 1. The pay. Being an entry level unskilled retail job, harbor freight still manages to keep up with the compensation of their competitors and beat whatever it is they offer. 2. insurance. Having insurance through the company is both more affordable, and convenient than sourcing private insurance. 3. there is no 3…

Cons

Moving on to cons: 2. The turnover of part time associates is extremely high due to having bare bones scheduling more than half of the year. As a result of this, tasks that would normally require 4 or 5 associates get completed by 2 or 3 associates. This brings me to con number 2. 2. Stress. You will become stressed. Extremely stressed. Short handed or not the tasks scheduled for the day are still expected to be finished in the same allotted time. In addition number 3: 3. Nothing ever works when you need it to work and nothing is ever right the first time. For example, a price change needs to be completed before opening, you go to print the tags and uhhhohhhh there’s problem with sign post, 600 tags need to be printed by the mobile printer and it is now printing 1 tag per minute. How can you claim to have a store “in stock priced right” when a lot of the time the accurate prices won’t print? Further,don’t get me started on pog changes. These things are made months in advance and yet every single time you complete one , a pog update occurs. On a retail level associates are held to a high standard, why aren’t corporate positions? 4. Work life balance doesn’t exist. You will constantly be bombarded with texts at all hours of the day clocked in or not, it will get to the point where you can’t stop thinking about harbor freight. on vacation? Who cares ,you're going to know what’s on the agenda for the whole week because you won’t be able to remove yourself from the unnecessary group text. Finally on to number 5: 5. Gossip. EVERYONE gossips nobody is safe from it. You will not be able to go a day without hearing it. This job would be a lot better if people could just clock in do their jobs and go home, but that’s too much to ask.

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Harbor Freight Tools Response
2y
Thank you for sharing your experience with us. We always welcome the opportunity to receive feedback from our current and former team members. At Harbor Freight, we value people above all else. We value who you are, what you’ve experienced, and how you see the world. We believe our differences can make us stronger. Our goal is to build and maintain a positive and healthful work environment where all our Associates can thrive and succeed. We are committed to providing our Associates with a work/life balance to support their lives and we strongly encourage them to reach out to their HR Partners regarding such concerns. Thank you for dedicating over 8 years of your career to Harbor Freight and we will forward your comments to senior leadership.
Viewing 424 - 426 of 3,451 Reviews

Glassdoor has 3,498 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.