Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 367 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 274 reviews)); "Great place to work and people are great" ((in 153 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 105 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 217 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 68 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,449 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Apr 2, 2024

Talks the talk doesn’t walk the walk.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Pay and some benefits PTO is great - if you can ever use it! You won’t be seeing any of the sick time though.

Cons

I had 0 work life balance working for harbor freight. My store was extremely busy at all times doing often 25-30,000 every single business day. Yes, even a Monday! We had no down time. The company runs stores and bare bones payroll 30,000 dollars on 3 coverage… completely unacceptable. I took work home DAILY! After working 50+ hours I was doing more at home. UNPAID! I wrote every store schedule at home for three years! There was NEVER time to do admin work in store. By the time I was finally able to leave this company I was so ragged and exhausted from running all day long loading tool boxes, driving fork lifts, etc etc… it took me over 6 months to fully feel like myself again. I promise this job has taken years of my life! I sacrificed so much and was only offered a promotion when I gave my notice - which affirmed for me that I wasn’t overlooked or under qualified - I was used. I left the company with 170 hours of PTO and 80 sick - they will Not pay you out for the sick time YOU earn!

Harbor Freight Tools Response

2y

Thank you for taking the time to share your experience with us. At Harbor Freight, we value people above all else. We value who you are, what you’ve experienced, and how you see the world. We believe our differences make us stronger. We highly encourage our Associates to reach out to their HR Partners to discuss any concerns. Thank you for your hard work and we wish you all the best.

5.0

Apr 2, 2024

Great place

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

HFT is a great environment for the most part. They offer competitive pay

Cons

Same cons you’ll have in any retail environment

Harbor Freight Tools Response

2y

Thank you for your feedback! We would not be able to achieve all that we do without dedicated Associates like you. We are committed to building and ensuring a healthy work environment where all our Associates can thrive and succeed. Thank you for your continued hard work in Daphne, AL and we look forward to seeing you grow!

2.0

Apr 1, 2024

It gets worse the longer you're there.

Logistics associate

Recommend

CEO approval

Business Outlook

Pros

The PTO accumulates quickly. Holidays off.

Cons

Too many managers. They really think highly of themselves. There's hardly ever a wage increase either. Part-time means hardly ever scheduled.

Harbor Freight Tools Response

2y

Thank you for sharing your feedback with us. We are always happy to hear from our hardworking team. We value people above all else and we are committed to providing our Associates with competitive compensation to support their lives. We review the wages for our Retail Associates several times a year by comparing them with the market, including the wages of surrounding retailers and the applicable minimum wage, and we will make appropriate increases. Retail Associates’ wages are also evaluated and adjusted during the annual performance review period, in addition to other discretionary compensation we provide to our Associates. Thank you for your continued hard work and we are glad to have you on the team.

Viewing 451 - 453 of 3,449 Reviews

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