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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)
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Eric Smidt

66% approve of CEO

59% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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4.0
Nov 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is well run. They give enough hours to the stores to get work done, which is unusual in retail. They have a lot of full time positions, where most retailers get rid of those and have mostly part timers. You get a very good discount, which is great for people who have side jobs in construction or who just like to work on cars in their spare time, or people with hobbies. You learn a lot from just talking to customers about what they are working on, and you actually have time to speak to customers instead of rushing through them because you have so much to do you don't have the time. And the customers love this. They compliment us all the time on the customer service, which we are able to provide because they give the stores what they need to give good customer service.

Cons

The truck unload process is very tiring. We really need more equipment to move product around. If we had u-boats in every store it would help us get product around better. You can only fit so much on those square dollies, which means you are bending down and picking stuff up more, which means you get tired quicker. The other problem is that they are trying to force us to get covid vaccinations and have not opened up any way for us to express how we feel about it. They say the vaccinations are safe and effective, but that is the same thing people in other countries were told, who are still having high rates of covid and have to get multiple boosters. I wish that they would respect the freedoms of their employees to at least talk to their own doctor. We are all different, with different risk factors and we all take different medications, and a lot of us are afraid because no one knows what these vaccines will do them. One employee, who has a serious illness, told me that there is no research at all on how these vaccines affect their illness, or if it affects their medication, and now they have to put themselves at risk, or pay extra for insurance. That is not right. It's hard to believe that a company that treats their employees so well could make them take this risk. I wish they would at least look at the side effects before they do this to their employees. I wish they would do what some other companies and states have done and file a lawsuit to protect their employees and stand up for freedom.

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Harbor Freight Tools Response
4y
Thank you for taking the time to share your feedback with us. Throughout this pandemic, the health and safety of our Associates, our customers and our communities has been our primary concern. We encourage all of our Associates to get vaccinated as vaccines have proven to be safe, free, widely available and they are the most effective protection to against COVID-19 and its variants in preventing severe illness, hospitalization and death, and to help prevent the further spread of this disease. Like most companies, the cost of treating Associates who have been hospitalized for COVID-19 infections, almost all of whom were unvaccinated, has caused our insurance rates to go up substantially. Harbor Freight is committed to keeping the cost of health benefits as low as possible for all of our Associates. Consequently, Associates who are not fully vaccinated will pay an additional premium cost, similar to the additional premium costs charged to Associates who smoke or do not get their annual physical. Thank you for your continued hard work and we're glad to have you on the team.
5.0
Nov 3, 2021

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, great leadership workers

Cons

There are not many hours

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Harbor Freight Tools Response
4y
Thank you for sharing your feedback with us. At Harbor Freight, we believe in providing respectful schedules to our associates which means setting schedules at least two weeks in advance so they have enough time to reach out to their Store Managers regarding any concerns. Please know that we regularly monitor associate feedback in our efforts of continuous improvement. Thank you for your continued hard work and we’re glad to have you on the team!
5.0
Nov 1, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Great people, good experience, fun atmosphere

Cons

Low pay Long hours Okay benefits

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Harbor Freight Tools Response
4y
Thank you for your feedback. We depend on all of our associates to provide a great customer experience and help us build a great place to work. We believe in listening to our associates and improving every step of the way, and your feedback will help us do that. Thank you for your hard work in Seattle, WA and we wish you the best in your future endeavors!
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