Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 366 reviews)); "great benefits such as easy to accumulate PTO and insurance benefits" ((in 259 reviews)); "Great place to work and people are great" ((in 145 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 116 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 212 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 92 reviews)); "bad manager they contradict everything" ((in 89 reviews)); "Upper management is horrible." ((in 71 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

2.0

May 5, 2022

Back breaking work

Senior logistics associate

Recommend

CEO approval

Business Outlook

Pros

You'll leave feeling accomplished at all the hard work you've put in for the day and the fact that you've been awake since 3am to get to that 4am shift.

Cons

Getting up that early is a big downside along with the harsh workload and understaffing of high volume stores. They have very inefficient operating procedures that make it miserable for workers in the high volume stores. At my store the tiny warehouse is absolutely impossible to keep clean and organized as we cannot fit the massive inventory taken in weekly. The operating procedures get in the way of the fact we can't find most items in the immense clutter, let alone have space to walk or roll ladders through.

Harbor Freight Tools Response

4y

Thank you for your detailed feedback. We are always happy to hear from our hardworking team. As an organization, we are built on a commitment to excellence and continuous improvement. We want you to know that we regularly monitor Associate feedback and we will take your feedback into consideration as we continue to grow. We highly encourage you to reach out to your HR Partners if you have any concerns to share. Thank you for your continued hard work in Clovis, CA and we look forward to seeing you grow!

3.0

May 4, 2022

Its okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Decent and competitive pay for a basic job and lots of time off options

Cons

Inconsistent hours and lots of rude customers

Harbor Freight Tools Response

4y

Thank you for your feedback. We are continuously working to build the best place to work by listening to our Associates and improving every step of the way. We believe in providing respectful schedules for all our Associates and we highly encourage you to connect with your Store Manager regarding scheduling concerns. Thank you for your continued hard work and we look forward to seeing you grow!

4.0

May 2, 2022

It's okay

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Good hours, great owner, digital sign in, employee discount

Cons

Racist or angry customers, poor management, male dominated stores

Harbor Freight Tools Response

4y

Thank you for your feedback. Harbor Freight is an Equal Opportunity Employer and we are committed to doing the right thing. Our policy against inappropriate harassment, discrimination, and retaliation applies whether the inappropriate behavior is engaged by an Associate or non-Associate. All Associates are encouraged to report any harassment, discrimination, or other behaviors that violate our policy and we encourage our Associates to reach out to their HR Partners. We want you to know that your feedback is important to us and we have forwarded your comments to senior leadership. Thank you for your hard work and we wish you the best in your career journey.

Viewing 532 - 534 of 3,452 Reviews

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Jobs at Harbor Freight Tools

Supervisor, Contact Center - Remote

Retail Stocking Associate

Director, Inventory Optimization - Remote

Asset Recovery Associate

Retail Stocking Associate