Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 370 reviews)); "Great Benefits for ft and pt associates." ((in 265 reviews)); "Great place to work and people are great" ((in 144 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 107 reviews)); "Coworkers were great and made work enjoyable." ((in 81 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 210 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 96 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 68 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Mar 26, 2022

Really Good, but not forever

Sales associate

Recommend

CEO approval

Business Outlook

Pros

At Harbor Freight you will grow as a sales-person and gain a better understanding of business. The Managers will make sure you are properly trained to handle Sales Transactions. Also if you don't know anything about tools when you come in you will absolutely know about them after while. Lean what you can from Harbor Freight. Employee appreciation days are pretty good; they give you free food.

Cons

Burn Out; not enough employees; micro management; exhausting scripts; monotony; corporate fear; took away commission; inconsistent schedules; you're basically on call

Harbor Freight Tools Response

4y

Thank you for providing us with your feedback. Our goal is to build the best place to work by listening to our Associates and improving every step of the way. At Harbor Freight, we value people above else and we value and respect the unique perspective you bring to our team. Please know that we regularly monitor Associate feedback in our efforts of continuous improvement and we will forward your comments to the appropriate HR Partners. We highly encourage our Associates to reach out to their HR Partners regarding any concerns. Thank you for your hard work in Sharon Hill, PA, and best of luck in your career journey!

3.0

Mar 25, 2022

Clean store

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great pay and associates that I work with are friendly.

Cons

Schedule would change without notice Would make plans for the weekend expecting to be off and then on Friday the schedule would change and have to work that weekend. A lot of associates so you don't get very many hours. A lot of management thinks they are to do the same closing duties as associates so when we open the store the associate who opens is rushed to do everything if they schedule is done incorrectly and we don't have a closing associate. Their is never a logistic person there at night and very seldom someone there to drive a forklift so if a big item is sold the customer has to come back to pick it up.

Harbor Freight Tools Response

4y

Thank you for taking the time to share your feedback with us. We are always happy to hear from our hardworking team. We depend on all our Associates to create a great customer experience and build the best place to work. Here at Harbor Freight, we succeed by building teams with diverse views, experiences, and voices. We want you to know that your feedback is valuable to us in our efforts of continuous improvement and we highly encourage you to reach out to your HR Partners and discuss any concerns with them. Thank you for your continued hard work and we encourage you to continue providing us with your suggestions.

2.0

Mar 24, 2022

Corrupt

Department head/cashier

Recommend

CEO approval

Business Outlook

Pros

The opportunities for advancement. Benefits health insurance time off paid. Opportunity to make extra money on top of hourly wage with sales

Cons

Poorly managed, bad company policies,

Harbor Freight Tools Response

4y

Thank you for providing us with your feedback. Here at Harbor Freight, we value people above all else. We value who you are, what you’ve experienced, and how you see the world. We believe our differences can make us stronger. We want you to know that your feedback is valuable to us as we strive to improve at all levels and we highly encourage our Associates to connect with their HR Partners and share any concerns with them. Thank you for your hard work and we wish you the best in your career journey!

Viewing 544 - 546 of 3,452 Reviews

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Jobs at Harbor Freight Tools

Warehouse Associate - 2nd Shift

Supervisor, Contact Center

Warehouse Associate - 2nd Shift 3:30PM-12:00AM (Monday-Friday)

Retail Stocking Supervisor

Asset Recovery Associate