Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 370 reviews)); "Great Benefits for ft and pt associates." ((in 265 reviews)); "Great place to work and people are great" ((in 144 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 107 reviews)); "Coworkers were great and made work enjoyable." ((in 81 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 210 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 96 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 68 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,452 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Jan 29, 2022

Good place to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Remote work gives you a lot of flexibility

Cons

Low salary for what you have to do

Harbor Freight Tools Response

4y

Thank you for your feedback. We are always happy to hear from our hardworking team. We regularly monitor Associate feedback in our efforts of continuous improvement and we highly encourage you to continue providing your feedback. Thank you for your continued hard work and we look forward to seeing you grow!

5.0

Jan 29, 2022

Good Pay, Nice Management

Cashier/clerk

Recommend

CEO approval

Business Outlook

Pros

Flexible hours Nice base pay Reasonable workload

Cons

Over reliance on warranty sales

Harbor Freight Tools Response

4y

Thank you for your feedback. We depend on all our Associates to provide a great customer experience and we are grateful for all you do. We continuously strive to improve in all areas and we highly encourage our Associates to reach out to their HR Partners if they have any concerns to share. Thank you for your hard work and we wish you the best in your career journey!

3.0

Jan 25, 2022

Cool staff but the consumer base is horrible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I love the people I work with. The supervisors are chill and understanding. We just got a new manager and he's not great, but the supervisors have stepped up to do his job instead. I love my work mom, she's helped me through a lot. I'm going to miss them when I leave.

Cons

The job is extremely busy. Expect to do several people's worth of work. Harbor Freight is the dollar store of hardware stores. The customers that it attracts are what you'd expect: primarily old white men. They are the worst part of the job. Most of our sales associates are female, so expect to be sexually harassed for the better part of your shift. Smile and nod, ladies. Smile and nod.

Harbor Freight Tools Response

4y

Thank you for taking the time to share your feedback. We appreciate you sharing your experience and providing valuable feedback as we strive toward our goal of being the best place to work. Harbor Freight does not tolerate harassment or discrimination of any kind and has policies in place to protect our Associates. We encourage our Associates to use the many resources available to express any workplace concerns and work toward resolution. In addition to your HR Partners, you can always reach out to the Employee Relations team, the HFT Outlet (800-693-8377) or you may email culture@harborfreight.com with any concerns. Thank you again for your valuable comments and hard work.

Viewing 556 - 558 of 3,452 Reviews

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Jobs at Harbor Freight Tools

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