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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)
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Eric Smidt

69% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 6, 2021
Recommend
CEO approval
Business Outlook

Pros

the pay is okay and the insurance is good.

Cons

Horrible inventory management system. Worst managed company I've ever worked for

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Harbor Freight Tools Response
4y
Thank you for your feedback. We are always happy to hear from our hardworking team! We believe in listening to our associates and improving every step of the way as we strive to be the best place to work. Please know that our policies and procedures are designed to protect our associates and keep them safe. We highly encourage you to reach out to your HR Partners if you have any concerns or ideas to share. Thank you for your continued hard work in Oxford, MS and we look forward to seeing you grow!
4.0
Nov 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is well run. They give enough hours to the stores to get work done, which is unusual in retail. They have a lot of full time positions, where most retailers get rid of those and have mostly part timers. You get a very good discount, which is great for people who have side jobs in construction or who just like to work on cars in their spare time, or people with hobbies. You learn a lot from just talking to customers about what they are working on, and you actually have time to speak to customers instead of rushing through them because you have so much to do you don't have the time. And the customers love this. They compliment us all the time on the customer service, which we are able to provide because they give the stores what they need to give good customer service.

Cons

The truck unload process is very tiring. We really need more equipment to move product around. If we had u-boats in every store it would help us get product around better. You can only fit so much on those square dollies, which means you are bending down and picking stuff up more, which means you get tired quicker. The other problem is that they are trying to force us to get covid vaccinations and have not opened up any way for us to express how we feel about it. They say the vaccinations are safe and effective, but that is the same thing people in other countries were told, who are still having high rates of covid and have to get multiple boosters. I wish that they would respect the freedoms of their employees to at least talk to their own doctor. We are all different, with different risk factors and we all take different medications, and a lot of us are afraid because no one knows what these vaccines will do them. One employee, who has a serious illness, told me that there is no research at all on how these vaccines affect their illness, or if it affects their medication, and now they have to put themselves at risk, or pay extra for insurance. That is not right. It's hard to believe that a company that treats their employees so well could make them take this risk. I wish they would at least look at the side effects before they do this to their employees. I wish they would do what some other companies and states have done and file a lawsuit to protect their employees and stand up for freedom.

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Harbor Freight Tools Response
4y
Thank you for taking the time to share your feedback with us. Throughout this pandemic, the health and safety of our Associates, our customers and our communities has been our primary concern. We encourage all of our Associates to get vaccinated as vaccines have proven to be safe, free, widely available and they are the most effective protection to against COVID-19 and its variants in preventing severe illness, hospitalization and death, and to help prevent the further spread of this disease. Like most companies, the cost of treating Associates who have been hospitalized for COVID-19 infections, almost all of whom were unvaccinated, has caused our insurance rates to go up substantially. Harbor Freight is committed to keeping the cost of health benefits as low as possible for all of our Associates. Consequently, Associates who are not fully vaccinated will pay an additional premium cost, similar to the additional premium costs charged to Associates who smoke or do not get their annual physical. Thank you for your continued hard work and we're glad to have you on the team.
1.0
Oct 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay was decent. That’s about it

Cons

No staff. Terrible hiring process. All store managers and district managers were very selfish. Revolving door of store managers in my 5 years. Hours are terrible. Expect you to have no family and no life outside work. They want you there when they say so no exceptions. You put 5 plus years in and you hit covid and have childcare issues and they basically tell you it’s your job or your family. Terrible way to run a store and a district

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Harbor Freight Tools Response
4y
Thank you for dedicating over 5 years of service to Harbor Freight and we appreciate you sharing your feedback with us. We would not be able to accomplish all that we do without hardworking leaders like you. We are continuously working to be the best place to work by listening to our associates and improving every step of the way. At Harbor Freight, we value people above all else. We value who you are, what you’ve experienced, and how you see the world. We believe our differences can make us stronger. As an organization, we are committed to creating a work/life balance for all our associates. We value your feedback and we encourage you to continue providing your suggestions as we strive to be the best place to work. We also encourage you to reach out to your HR Partners if you have any concerns to share. Your comments will be forwarded to the appropriate HR Partners. Thank you for your continued hard work and we’re glad to have you on the team!
Viewing 568 - 570 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.