Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 377 reviews)); "great benefits such as easy to accumulate PTO and insurance benefits" ((in 254 reviews)); "Great place to work and people are great" ((in 146 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 100 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 215 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 98 reviews)); "early and long hours on some days" ((in 95 reviews)); "bad manager they contradict everything" ((in 86 reviews)); "Upper management is horrible." ((in 72 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 1, 2021

Sweet and sour

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good job if you love working with tools and a great discount

Cons

Work life balance does not exist, in the end the best employee doesn’t mean much to them.

Harbor Freight Tools Response

4y

Thank you for your feedback. We are always happy to hear from our team. We are happy to hear that you are enjoying our associates discount. As an organization, we value who you are, what you’ve experienced, and how you see the world. We believe our differences can make us stronger and we are committed to creating a work/life balance for all our associates. We highly encourage our associates to reach out to their HR Partner if they have any concerns or you may email me at culture@harborfreight.com. Thank you for your continued hard work and we look forward to seeing you grow!

4.0

Sep 28, 2021

Very Encouraging Coworkers in a "Family" Company

Logistics & sales associate

Recommend

CEO approval

Business Outlook

Pros

HFT has recently offered some health benefits to their part-time employees (must be employed for 90 day before singing up). They seem to have a healthy, judgement free work environment over the employee's physical appearance outside of the necessary uniform (close-toed shoes, jeans, HFT shirt, done hair ,and name tag. The environment also encourages their employees to speak about any issues they may bee having at work (and how they might make it better). The store managers and supervisor's do make themselves available for advice and questions at available times and do try to help to the best of their abilities. Depending on the position of the employee, they do have the option of coming in at 4am and leaving before 1pm to have the rest of their free.

Cons

Most of the issues I am starting to notice come from the company itself. HFT pushes a "family" narrative while simultaneously encouraging workers to take on more responsibility themselves before being considered for a promotion (which may take a few months to a year of a pseudo-title without the pay). The company also harbors poor work/life balance as I have noted several instances of supervisors and mangers being called on their time off about store-related issues. Part time associates also the issue of only being guaranteed 12 hours of work a week ,but can be scheduled for up to 30-some hours, making for a generally unpredictable check. To my knowledge, there is no option for night time shifts at HFT stores. Workers seem to know that higher-ups that come in and check the store are brutal in their critique of the store's appearance (down to the dust on a price tag) to conversion numbers. People working on register must also be vigilant of every cent in the till, as even being a few cents over or under can lead to a talk with their supervisor.

Harbor Freight Tools Response

4y

Thank you for your detailed feedback. We are always happy to hear from our hardworking team! We depend on all our associates to bring value to our hardworking customers and we’re thankful for all you do. As an organization, our goal is to be the best place to work and your feedback will help us achieve that goal. Here at Harbor Freight, we value who you are, what you’ve experienced, and how you see the world. We believe our differences can make us stronger. We believe in creating a work/life balance for all our associates. We understand that our culture may not be the right fit for everyone but we pride ourselves on creating an environment where our associates have the opportunity to flourish and succeed. We highly encourage our associates to reach out to their Store Managers if you have any concerns, that includes scheduling. Thank you for your continued hard work in Delano, CA and we look forward to seeing you grow!

4.0

Sep 1, 2021

Pays Well

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great pay. Great customer base Great pto accruals

Cons

DMs don't care what really goes on in stores. Will leave stores short staffed more than 6 months voluntarily. Disorganized.

Harbor Freight Tools Response

4y

Thank you for taking the time to share your feedback. We depend on all our associates to bring value to our hardworking customers and we’re grateful for all you do. Our goal is to be the best place to work by listening to our associates and improving every step of the way. Your feedback will help us do that. As an organization, we are committed to improving at all levels, including management. We highly encourage our associates to reach out to their HR Partners if they have any concerns. Thank you for your hard work and we wish you the best in your career journey!

Viewing 571 - 573 of 3,452 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

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Retail Stocking Associate