Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 64% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

64% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 364 reviews)); "Benefits were good and inexpensive" ((in 252 reviews)); "Great place to work and people are great" ((in 149 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 112 reviews)); "Coworkers were great and made work enjoyable." ((in 81 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 219 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "early and long hours on some days" ((in 87 reviews)); "Upper management is horrible." ((in 68 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

64% would recommend to a friend

(3,451 total reviews)

Eric Smidt

69% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Nov 21, 2023

Great Company

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance, benefits, co-workers

Cons

Often lifting/ moving extremely heavy items - tool boxes, generators - without the manpower.

Harbor Freight Tools Response

2y

Thank you for dedicating over 5 years of your career to Harbor Freight! Our accomplishments and success would not be possible without hardworking leaders like you. Please note that we consistently monitor our Associate feedback in order to improve in all areas. Thank you for your comments and we encourage you to continue providing us with your feedback.

1.0

Nov 21, 2023

Harbor

Senior logistics associate

Recommend

CEO approval

Business Outlook

Pros

Easy job, a lot of stocking and filling shelves

Cons

Long days, management is biased, and racist at times, managers abuse power, favorited coworkers and managers stand around while everyone else works

Harbor Freight Tools Response

2y

Thank you for your review. Harbor Freight is an Equal Opportunity Employer, and we value people above all else. We believe in treating everyone fairly and with respect. We do not tolerate any form of discrimination whether it is coming from our Associates or customers. We take matters like this very seriously, and we have shared your comments with senior leadership. Thank you for your hard work in Kenosha, WI and we wish you all the best.

2.0

Nov 19, 2023

It’s an ok job. It pays the bills

Sales associate

Recommend

CEO approval

Business Outlook

Pros

20% discount, generous paid time off

Cons

It’s truly a lot to take in and they work you to the bone! If you’re not used to standing all day or multitasking during busy and non busy hours, this job is not for you. You must answer phones all while handling customers, make announcements every 30, and pitch the sales for membership, credit card and extended warranty. Along with this the checkout process is way to long and you have to verify each customers information or put them in the system. It can be truly stressful especially during sales.

Harbor Freight Tools Response

2y

Thank you for sharing your experience with us. We are always open to receiving feedback from our hardworking team. We depend on all our Associates to provide a great customer experience and we are grateful for all you do. We would not be able to achieve all that we do without hardworking team members like you. Our goal is to ensure that Harbor Freight is a great place to work where all our Associates can succeed and advance. We regularly monitor feedback in our efforts for continuous improvement and we want you to know that your comments will help us in doing so. Thank you for your continued hard work in Huntsville, AL and we are glad to have you on the team.

Viewing 574 - 576 of 3,451 Reviews

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