Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 64% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

64% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 364 reviews)); "Benefits were good and inexpensive" ((in 252 reviews)); "Great place to work and people are great" ((in 149 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 112 reviews)); "Coworkers were great and made work enjoyable." ((in 81 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 219 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "early and long hours on some days" ((in 87 reviews)); "Upper management is horrible." ((in 68 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

64% would recommend to a friend

(3,451 total reviews)

Eric Smidt

69% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 27, 2023

Depends on Leadership

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Nice Benefits Nice Customers (based on location) Decent work related tools provided

Cons

Experience depends on District Manager High turnover High push for sales results can cause stress on employees Building locations tend to be in poor/shady areas of town for lower rent rates Strict adherence to Policies enforced

Harbor Freight Tools Response

2y

Thank you for taking the time to share your feedback with us. Here at Harbor Freight, we value people above all else and we are committed to building a safe work environment for all our Associates. In addition, we are devoted to enhancing the performance of our Associates at every level, including management. Your comments will help us do that. We highly encourage you to reach out to your HR Partners to discuss any concerns or suggestions. Thank you for your continued hard work in Saint Cloud, MN and we are glad to have you on the team.

2.0

Nov 26, 2023

Don't be fooled

Sales associate

Recommend

CEO approval

Business Outlook

Pros

1 Great pay and paid time off.

Cons

1 Unorganized work place 2 Gaslighting management 3 Extreme hour cuts 4 A do as I say and ask no questions environment 5 No transparency 6 No growth in career 7 Click culture 8 They don't value you 9 False open door policy 10 Management lazinezz 11 Refusal to address any employee issues

Harbor Freight Tools Response

2y

We always welcome the opportunity to hear from our hardworking team. Here at Harbor Freight, we value people above all else and we value and respect the unique perspective you bring to our team. We believe in treating everyone fairly and with respect, and we highly encourage you to reach out to your HR Partners regarding any concerns or you may email us at culture@harborfreight.com. Thank you for your continued hard work and we look forward to seeing you grow.

1.0

Nov 24, 2023

LOD Black Friday

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros at this store the manager isn’t on his game and is always giving misinformation. Delayed on trying can’t complete because SM says I spend too much time in the office

Cons

BlackFriday SM LOD 3 min meeting states no going off course from assigned job. Never once did the SM greet a customer he was in the back room and head down task I am POS SM tells me I can’t be up front we have a cashier to go do something else🤦🏻‍♀️

Harbor Freight Tools Response

2y

Thank you for sharing your experience with us. Our accomplishments as an organization are only possible with hardworking Associates like you. We are committed to ensuring that our team members enjoy a healthy work environment by listening to their feedback and improving every step of the way. We highly encourage you to connect with your HR Partners and discuss any concerns you may have, including management. Thank you for your continued hard work and we are grateful to have you on the team.

Viewing 571 - 573 of 3,451 Reviews

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Warehouse Associate - 2nd Shift

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