Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 377 reviews)); "great benefits such as easy to accumulate PTO and insurance benefits" ((in 254 reviews)); "Great place to work and people are great" ((in 146 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 100 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 215 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 98 reviews)); "early and long hours on some days" ((in 95 reviews)); "bad manager they contradict everything" ((in 86 reviews)); "Upper management is horrible." ((in 72 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 18, 2021

Okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Enjoyed customers and the calm setting. There really isnt anything else just filling up the space required now so I can just submit and read reviews because it won't let me unless i fill this out.

Cons

High turn over rate for managers, we did not even have store manager when I was working there. There really isnt anything else just filling up the space required now.

Harbor Freight Tools Response

4y

Thank you for sharing your experience with us. Please know that we regularly monitor and record associate feedback in our efforts of continuous improvement. We can understand that our culture may not be the right fit for everyone, but we pride ourselves on creating a welcoming environment where our associates have the opportunity to flourish and succeed. Thank you for your hard work in Macon, GA and we wish you the best in your career journey!

1.0

Aug 14, 2021

Used to care about their people

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay is decent going well above federal minimum

Cons

Store management and district/regional leadership don't care about their employees as the other reviews here suggested... I chose this job because of the sparkling reviews on here and have found in New England it couldn't be farther from the truth.

Harbor Freight Tools Response

4y

Thank you for sharing your experience with us. We are always happy to hear from our hardworking team! We depend on all our associates to bring value to our hardworking customers and we’re thankful for all you do. Our goal is to be the best place to work by learning as we grow and improving and at all levels, including management. At Harbor Freight, we believe in doing the right thing and we want you to know that your feedback is valuable as we strive to be the best place to work. We assure you that we are continuously working to improve in this area and we encourage you to continue providing your suggestions. We highly encourage our associates to reach out to their HR Partners if they have any concerns. We will forward your comments to the appropriate HR Partners. Thank you for your continued hard work in Salem, NH and we’re glad to have you on the team!

1.0

Aug 12, 2021

Treated Terribly

Cashier+warehouse assistant

Recommend

CEO approval

Business Outlook

Pros

There aren't any. This job was the worst I've ever had

Cons

Got treated like dirt by older management who were very ageist against the younger employees such as myself. Was never able to get time off, hardly got raises, and was constantly harassed by older employees. I brought these concerns to management's attention and was completely ignored.

Harbor Freight Tools Response

4y

Thank you for sharing your experience with us. Our goal is to be the best place to work by listening to our associates and learning every step of the way. Please know that we regularly monitor associate feedback in our efforts of continuous improvement. Harbor Freight Tools is an Equal Opportunity Employer and we are committed to doing the right thing. All Associates are encouraged to report any harassment, discrimination, or other behaviors that violate our policy. Your comments will be shared with the appropriate HR Partners. Thank you for your hard work in Des Moines, IA and we wish you the best in your career journey!

Viewing 580 - 582 of 3,452 Reviews

Top companies for "Compensation and Benefits" near you

The Home Depot

3.5★Compensation & Benefits

IKEA

3.6★Compensation & Benefits

Bob's Discount Furniture

3.6★Compensation & Benefits

Nebraska Furniture Mart

3.6★Compensation & Benefits

Jobs at Harbor Freight Tools

Warehouse Associate - 2nd Shift

Supervisor, Contact Center

Area Loss Prevention Manager (Boston) - remote w/ Travel

Asset Recovery Associate

Sourcing Specialist (Product Development) - Remote