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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,452 total reviews)
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Eric Smidt

66% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Dec 2, 2020

Behind the times

Recommend
CEO approval
Business Outlook

Pros

Love the products and prices ,as well as the core customer base.

Cons

Unrealistic labor hours allotted.Constant negativity and unnecessary nastiness from DM. IT programs operate at similar speed to windows 98. Daily corrections expected due to errors made in different departments/levels and no grace given for the hours spent correcting said errors.

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Harbor Freight Tools Response
5y
Thank you for taking the time to share your feedback with us! At Harbor Freight, we believe in Excellence in Execution, meaning we succeed by staying focused, getting things done and sweating the details. Our customers are the root of our company, and we stay dedicated to providing quality service to the hardworking. We want you to know that your feedback is valuable, as we are continuing to evolve and grows as an organization. We recommend that associates who have questions or concerns reach out to their HR partner. We have forwarded your comments to the appropriate HR associates. Thank you for your continued hard work in Valdosta, GA!
2.0
Oct 26, 2020
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great; The company is extremely family oriented. From your first day you feel like family (this applies to the outcasts as well, lol). The benefits are slightly better than ‘okay’ but other companies profiting in the same margins offer better benefit packages. Still, the benefits package is pretty decent; Most of the employees are great people with great ideas and great attitudes. The company has never stopped growing.

Cons

Everything written below is based solely on the corporate environment – not the store environment. With that said, this is a retail company – therefore, a retail attitude and mindset. This company profits in sickening amounts. I won’t disclose the profit margin but it’s one that totally merits the disgruntled attitude being expressed below. All of the things below can be changed. If there were someone in charge that actually cared about making that change. This explains the excessively low Morale. The company could very easily take 1% of one sixth of the company’s profit and change the above statement. For numbers: that’s 1/100th of 1/6th … divide the profit by 6, divide that result by 100 and the remaining number could be divided by 1000 to change things. But honestly, the financial abuse doesn’t extend to all 1k corporate employees – only about 250 to 400 are really on the lower end so you could even divide that number by 50% again and still achieve the same goal. Just like family life - if you're not a favorite in the family, you'll get nowhere within the family. When considering accepting that job-offer you've just been given, look at the industry standard pay offered for that title - I guarantee you it will be either on the low spectrum or just below it. Make no mistake about it – that’s how it will stay. Only the Directors and above get paid industry standard or better, everyone else is barely making enough to survive let alone stay equal with the industry average. Everything you do is micro-managed – standards are high and the rewards are subpar. There are no training programs and people act like you’re stupid if you don’t know how to do something the HFT way – even when no one has taken the time to show you ‘the HFT way’. Upper management preaches there will be advancement opportunities - but they never surface & when they do surface, unless they like you, you're not getting the opportunity. Total favoritism atmosphere. You hear people talk about the bonuses they get, but you never get one. No will will ever tell you "who" is qualified for a bonus, the managers pretend they don't exist. You take an engagement survey every year - every year the same issues are noted on the survey - every year the same "nothing" is done to rectify the issues.

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Harbor Freight Tools Response
5y
Thank you for taking the time to share your detailed feedback with us. At Harbor Freight, we value people above all else. Our goal is to be a great place to work and that means learning as we grow and improving every step of the way. We offer competitive pay rates, but each position will range depending on role, location, and other factors. Harbor Freight believes in paying for performance and rewarding our associates generously for the time, effort, and skill invested in collaborating together to build a great place to work. We will share your comments with the appropriate HR team. If you have any additional questions or concerns we encourage you to reach out to your HR Partner, HR Hotline at (800) 693-8377, or please email me at culture@harborfreight.com to discuss your concerns. We are glad to have you on the team and appreciate all that you do!
3.0
Sep 1, 2020

Stocking

Recommend
CEO approval
Business Outlook

Pros

Easy job for the most part, typical retail job with customers

Cons

weird hours, labor intensive job.

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Harbor Freight Tools Response
5y
Thanks for sharing your experience at Harbor Freight with us. Please know that we are always working hard to continuously improve as we grow. We reviewed our current processes and how we could improve in this area, by giving associates visibility to their schedules 2 weeks ahead of time. Thank you for your hard work in Van Nuys, CA and good luck in your future career!
Viewing 610 - 612 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.