Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 342 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 248 reviews)); "Great place to work and people are great" ((in 150 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 106 reviews)); "Coworkers were great and made work enjoyable." ((in 78 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 213 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 103 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,452 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Aug 24, 2020

Company really cares for employees

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Commission on membership sales and replacement plans for tools, my store allowed employees to apply coupons to sale if customer had none in order to partially or fully cover membership/plan sale, easy environment to work in, managers really try to allow time for family and children of employees,

Cons

Retail, customers take advantage of the 90 day return policy and keep coming back over and over because managers lay down and let them walk all over them, company relies too much on customer is always right approach and should back it's employees more if situation is justified

Harbor Freight Tools Response

5y

Thank you for sharing your feedback with us. We depend on all of our associates to bring value to our hardworking customers and we greatly appreciate all that you do! At Harbor Freight, we believe in creating a work/life balance for all of our associates. Thank you for your hard work in Myrtle Beach, SC and we wish you the best in your future career endeavors.

1.0

Aug 22, 2020

Sucks

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The hours are okay. The people are cool

Cons

They don't care about your health. They don't care about cost of living they allow people to steal it's a horrible but easy place to work

Harbor Freight Tools Response

5y

Thank you for sharing your feedback with us. We would not be able to accomplish all that we do without hardworking associates like yourself. At Harbor Freight, we value people above all else. We will share your comments with the appropriate HR Partners. Thank you for your hard work and good luck in your future career!

2.0

Aug 20, 2020

Do Not Recommend

Sales manager

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of institutional goodwill, health insurance is very good and time off is very competitive - especially for retail.

Cons

Once you see behind the curtain, you realize that this company operates almost entirely in a negative realm. The a hole factor runs very high and dominates the culture. People are not valued or appreciated.

Harbor Freight Tools Response

5y

Thank you for taking the time to share your feedback with us. Our goal is to be a great place to work and that means learning as we grow and improving every step of the way. Your feedback helps us do just that. At Harbor Freight, we value people above all else. We value who you are, what you’ve experienced and how you see the world. We believe our differences make us stronger. We will share your comments with the appropriate associates. We also encourage you to reach out to your HR Partner or the HR Hotline at (800) 693-8377 to discuss your concerns. We greatly appreciate your continued hard work in Saint Louis, MO!

Viewing 616 - 618 of 3,452 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Director, Inventory Optimization - Remote

Retail Stocking Associate

Service Desk Analyst Retail - Remote

Retail Stocking Associate