Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 366 reviews)); "great benefits such as easy to accumulate PTO and insurance benefits" ((in 259 reviews)); "Great place to work and people are great" ((in 145 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 116 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 212 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 92 reviews)); "bad manager they contradict everything" ((in 89 reviews)); "Upper management is horrible." ((in 71 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,452 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Sep 19, 2023

What's it like ?

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and when done right a clear pathway to promotion.

Cons

Increase workloads from corporate leads to burnout because their mock stores and test stores doesn't represent the thousands of different store situations. A structural beam unique to your store can throw a whole planogram off. Scheduling multiple task during one night such as trucks and audits sometimes trucks, audits and planogram feels like you are being setup for failure. And much more.

Harbor Freight Tools Response

2y

We appreciate your thorough feedback. At Harbor Freight, we truly value people above all else, and we value and respect the unique perspective you bring to our team. Your feedback holds significant importance to us as we continuously improve. We actively encourage our Associates to engage with their HR partners to address any concerns. Thank you for your hard work and best of luck in your career journey.

2.0

Sep 18, 2023

"An a slightly okay place to work"

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

- Slightly above pay to other retailers - Not fast food - Not Wal-mart

Cons

- Minimum hours are really low - Starting wage is less than cost of 1bd Apartment - Slogan is "great place to work" yet they can't pay you enough to live - Benefits for part time employees is rather lack luster, a lot of words not a lot of benefit. - Lots of training videos that are filled with corporate bs language. - An insulting pat on the back system, where employees are encouraged to fill out cards of "good behavior". Turning in enough cards earns you badges to put on your namecards. I didn't know I was working at a daycare. You could just give us a $25 harbor freight gift card instead of a $1 piece of metal from China. - Encouraged to sell a membership that costs a staggering amount of customers more money - Encouraged to sell Protection plans that we are very aware are scams to most people since the chance of them utilizing those plans are next to none.

Harbor Freight Tools Response

2y

We always welcome the opportunity to receive feedback from our hardworking Associates. Here at Harbor Freight, we value people above all else. We value who you are, what you have experienced, and how you see the world. We believe our differences can make you stronger. We understand that our culture may not be the right fit for everyone, but we pride ourselves on creating a welcoming environment where our Associates have the opportunity to flourish and succeed. We highly encourage you to reach out to your HR Partners or you may email us at culture@harborfreight.com to discuss any concerns. Thank you for your continued hard work and we appreciate your feedback.

3.0

Sep 14, 2023

Job is fine, Management...

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Job itself is easier than it has any right to be.

Cons

Really unsupportive store-level and district management. Employee safety is not necessarily a priority.

Harbor Freight Tools Response

2y

Thank you for sharing your experience with us. At Harbor Freight, we believe in doing the right thing and we are committed to building a safe and healthy work environment for all our Associates and customers. We strongly encourage you to reach out to your HR Partners regarding any concerns. Thank you for your continued hard work in Brookfield, CT and we will escalate your comments to the appropriate HR Partners.

Viewing 634 - 636 of 3,452 Reviews

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Jobs at Harbor Freight Tools

Compensation Analyst - Remote

Director, Inventory Optimization - Remote

Sourcing Specialist (Product Development) - Remote

Manager, Global Sourcing (Product Development) - Remote

Supervisor, Contact Center - Remote