Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 370 reviews)); "Great Benefits for ft and pt associates." ((in 265 reviews)); "Great place to work and people are great" ((in 144 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 107 reviews)); "Coworkers were great and made work enjoyable." ((in 81 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 210 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 96 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 68 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Aug 15, 2023

I wish I’d come here sooner

Senior associate

Recommend

CEO approval

Business Outlook

Pros

I started in January 2023. It’s August 2023 and I’m so amazed at the level of empowerment, effective communication, enthusiasm, helpfulness, and drive we have as a truly united society of people who make things happen with passion!

Cons

The reason for call centers is simple. We serve the customer. However, there are individuals that call and will try your composure skills!

Harbor Freight Tools Response

2y

Thank you for sharing your feedback with us. We are always happy to hear from our hardworking team. At Harbor Freight, we're committed to excellence and continuing to build a great place to work with an environment where all our Associates can flourish and succeed. We appreciate your feedback and we're glad to have you on the team!

5.0

Aug 15, 2023

Best Job I’ve Ever Had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working at Harbor Freight Tools. I feel so valued, supported, and like everything I do is appreciated. They truly care about keeping their associates happy. They are always doing fun engagement activities and contests, encouraging growth and development by offering classes, and keeping the door open for communication and feedback. I appreciate how caring they are when I have personal matters to handle or when I get sick, and I know my team has my back. This is truly the best job I’ve ever had and I hope I have the opportunity to work here for a long time. My leaders genuinely care about me as a person and it is so refreshing. I’m sure this culture is why a lot of people choose to stick around for a very long time. I also love being able to work remotely and have flexibility. I am never micromanaged and I am trusted to get the job done.

Cons

No cons I can currently think of.

Harbor Freight Tools Response

2y

Thank you for your positive feedback. We couldn't agree more! We take pride in our people-first culture, and we're committed to building a healthy work environment. We depend on all our Associates to continue to build Harbor Freight into a great place to work and we are grateful for all you do. Thank you for your continued hard work in Calabasas, CA and we look forward to seeing you grow!

1.0

Aug 15, 2023

Sales Supervisor

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Would work with the days you needed off

Cons

Bad leadership and if you don’t fit in with them they’ll make sure you get out.

Harbor Freight Tools Response

2y

Thank you for sharing your experience with us. We believe in providing respectful schedules for all our Associates and we highly encourage them to reach out to their Store Managers regarding any concerns. We also encourage our Associates to reach out to their HR Partners regarding any concerns which include management. Thank you for your hard work in Lubbock, TX and we will forward your comments to the appropriate HR partners.

Viewing 661 - 663 of 3,452 Reviews

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