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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

64% would recommend to a friend

(3,440 total reviews)
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Eric Smidt

68% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Under previous management there was team work, growth opportunities, respect, open door policy, fast paces with challeging rewarding work. Recognized for hard work and loyalty.

Cons

Under new mangement there was unprofessional work environment, disrespect shown to employees, stressful work environment that was not rewarded or recognized.

2.0
Apr 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Some coworkers are nice. The store manager is very good.

Cons

As far as cashier jobs go, this is the worst place to work...EVER. The HF cashier functions as the information person, the returns department, the sales department, the complaints department, and wait for it....the secretary. It's the cashier's job to answer all incoming phone calls, and it's expected whether you have a line of 10 people or not. Just today, I worked with 2 supervisors who were sorting price tags right next to the phone, and WOULD NOT ANSWER THE PHONE!!!!!!!!! They were not helping any customers, and I had a line of people, but they would not answer the phone. I got to the point that I refused to answer it--so the phone just rings and rings. Sorry HF customers--that's what happens when you have a climate of apathy and/or laziness.

1.0
Sep 7, 2017

District Manager

Recommend
CEO approval
Business Outlook

Pros

Pay is the only pro outside of a very hard working store manager group. That is really it, nothing else.

Cons

Dictatorship style of leadership, not open to feedback, no autonomy whatsoever, regionals have no clue what DM and store managers do.

Viewing 67 - 69 of 3,440 Reviews

Glassdoor has 3,487 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.