Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,501 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (318) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (118) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 351 reviews)); "Great benefits for full time and part time." ((in 264 reviews)); "Great place to work and people are great" ((in 154 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 102 reviews)); "Coworkers were great and made work enjoyable." ((in 80 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 207 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 96 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

3.0

Apr 8, 2019

Great company, rest of leadership is horrible

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great prices and coupons. Employee discount. Competitive wages and bonuses. You earn pto and sick time off with the hrs you work. Great benefits. Customers are amazing and overall its a really good company.

Cons

Part of the leadership team bullies and intimidates employee's. The leader sets people up for failure to make them lose there jobs and causes conflict amongst others. While store manager ignores all complaints in regards to this leader. Store manager does not follow sop and operational processes. Does not hold people accountable for there actions.

Harbor Freight Tools Response

7y

Thank you for taking the time to share your detailed feedback with us and for trusting Harbor Freight Tools with your career for over 10 years. We would not be able to accomplish all that we do without hardworking associates like yourself. Please know that we have shared your concerns with the appropriate associates and that your feedback helps us continuously improve our stores at all levels. We also encourage you to share your concerns with the HR Hotline at (800) 693-8377 or with myself directly at culture@harborfreight.com. We appreciate all of your continued hard work in Pleasant Plains!

2.0

Apr 5, 2019

Gives very little and expects way too much

Sales associate

Recommend

CEO approval

Business Outlook

Pros

generous time off decent benefits employee discounts reasonable working hours bonus program

Cons

very low pay bonuses taken away due to no fault of worker demand too many tasks of one person at the registers(answer outside calls, handle returns, very high customer to worker ratio) very poor performing 401k not worth getting into poor oversight of managers bullying employees at store level does not encourage or welcome employee feedback on improving company products and services does not appear interested in employee satisfaction at store levels

Harbor Freight Tools Response

7y

Thank you for taking the time to share your detailed feedback with us. We greatly value our associates and are consistently monitoring feedback to incorporate into our continuous improvement initiatives. Harbor Freight Tools always welcomes suggestions from our team, but please know that some changes may take some time to implement, as they will affect the entire company. We will make sure to share your comments with the appropriate associates, and we appreciate all of your hard work in Amherst!

4.0

Apr 5, 2019

Great coworkers here

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Above average starting pay Commissions from ESPs and ITCs sold.

Cons

Allowing customers to get out of control with employees

Harbor Freight Tools Response

7y

Thank you for sharing your feedback with us. Please know that we value both our associates and our hardworking customers, and we will share these comments with the appropriate team members. Looking forward to your growth with Harbor Freight Tools!

Viewing 745 - 747 of 1,121 Reviews

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Jobs at Harbor Freight Tools

Area Loss Prevention Manager (South Carolina) - Remote w/ Travel

Director, Inventory Optimization - Remote

Area Loss Prevention Manager (Boston) - remote w/ Travel

Retail Stocking Associate

Compensation Analyst - Remote