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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

64% would recommend to a friend

(3,440 total reviews)
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Eric Smidt

68% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 2, 2015
Recommend
CEO approval
Business Outlook

Pros

-Decent people to work with -decent commission -Good enough to get gas in the car for college students, but terrible for full time employees that do this for a living

Cons

-yelled at by customers all the time -products are great if you only need it for one project. Construction people come in all the time to complain that things afters they beat the crap out of it like it's good De Walt power tools -computer system is archaic

3.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

-Paid time off for part timers and full time. -flexible hours -closed for thanksgiving and Christmas -only 6 blacked out weekends a year

Cons

-lack of communication between management and district management -angry customers -customers blame cashiers for getting what they paid for -consistency -gossip -high turnover rate in employees -preach about moving up in the company but rarely happens unless you're a favorite of the District Manager -hours get cut randomly even though they keep hiring -management asks employee to use PTO to make up for pay roll issues monthly

2.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

It is a very congenial, casual, friendly group to work with. It is true that it feels like you are part of a family after a short period of time. Work is enjoyable because it is fast paced, no time for boredom. And it is a unique store with a very interesting array of inventory ... best place in the world to prepare for a Zombie apocalypse.

Cons

The work is very physical no matter what job you have and the hours are insane -- any given week you will work 1st, 2nd, and 3rd shifts, not healthy. I don't know what they mean by 'decent pay', I am leaving not because I want to but because I can't pay bills with my pay check. There is no sign of any kind of training programs -- management or otherwise. They like to throw people into jobs and expect them to pick it up as they go along. It's like the drive to open 1000 stores is the defining mission, objectives, and goals to exclude all else. It feels like there is an impending likelihood for implosion due to this excessive drive to rake in billions for a handful of soft spoken executives. If they are so interested in making slick videos, why don't they make some that will benefit and truly develop their front-line human resources? And if they think they are going to reach 1000 by hiring managers from WalMart, et al, to the exclusion of promoting from within, they are going to really anger some otherwise dedicated people.

Viewing 73 - 75 of 3,440 Reviews

Glassdoor has 3,487 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.