Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,501 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (318) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (118) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 351 reviews)); "Great benefits for full time and part time." ((in 264 reviews)); "Great place to work and people are great" ((in 154 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 102 reviews)); "Coworkers were great and made work enjoyable." ((in 80 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 207 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 96 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

5.0

Feb 17, 2019

Good company

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Great culture, compensation, and benefits.

Cons

Location creates a bit of a commute. Wish they'd offer more flexible working arrangements such as 4/10 or 9/80 work-weeks which seem to be becoming more popular.

Harbor Freight Tools Response

7y

Thank you for taking the time to write a review and for sharing your feedback with us. We appreciate all your hard work and look forward to watching you grow with the team!

3.0

Feb 17, 2019

If you want a job for fun work here. If you need to make a living keep looking.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You earn PTO as a part time employee from day one. Flexible schedule for most (you are required to work big sales-6 weekends a year & major holidays -it is retail). Easy to get time off for doctor appointments (unpaid). Cashiers earn commission by selling add on items. Management makes sure you get the days off you request, aside from what I listed above. Customers are mostly (90%) nice but you do get verbally sexually harassed on a daily basis so know that going in. If you are sensitive you don't want to work here or you will end up crying. Most employees are nice, some are lazy & on their phone (against policy) like every other place. Assistant managers at my store are very nice. Manager is different. District manager is completely out in left field.

Cons

Low Pay & no additional pay for working major holidays like Christmas Eve, New Year's Eve, Memorial day, Labor day or July 4th. Not many hours (could be only 10 hours per week). Other employees are late every single day which means you never get off on time (managers never write them up or do anything about it even when you complain & ask them to follow company policy). Cashiers are required to answer the phone while checking customers out. This is very annoying. Customers think you are being rude. After my first 2 years with the company corporate changed the commission structure for cashiers (which I am) and I lost over 60% of my commission each year following. You must work over 30 hours to be full time & get insurance, they make sure you stay @ 27 or less. 3% raise each year does not keep up with inflation and it isn't worth the waste of paper it is printed on. They open a new store every 3 days so we now have less inventory in stock than previously. This is frustrating to the customers & the employees. This also makes me feel like they are going to saturate the market. This year they are also unrolling 2 new services at the store that will require the cashier to do more work but not increase the pay. That will likely be my breaking point.

Harbor Freight Tools Response

7y

First, we want to thank you for trusting Harbor Freight Tools with your career for over 5 years and for taking the time to share your detailed feedback. We would not be able to accomplish all that we do without hardworking Associates like yourself. Please know that we have passed your feedback on to the appropriate Associates. We encourage you to reach out to the anonymous hotline at (800) 693-8377 to share your concerns or to reach out to our Director of People and Culture, Dan Stainback, directly at culture@harborfreight.com. We greatly value your feedback in our efforts to continuously improve our stores and make Harbor Freight a great place to work. Thank you again for all that you do and we look forward to watch you grow with our team!

4.0

Feb 7, 2019

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Pay was above average for retail management positions. Company discounts. Industry customers, not your average soccer mom store.

Cons

Definately a retail position with ad changes, display changes, and pushing monthly products.

Harbor Freight Tools Response

7y

We greatly appreciate you taking the time to share your feedback with us. Please know that we will take your comments into consideration as we work to continuously improve. Thank you for all your continued hard work in Tampa!

Viewing 757 - 759 of 1,121 Reviews

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