Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (151) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 355 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 264 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 105 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 215 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 95 reviews)); "managers don't even know how to do their own job." ((in 92 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

3.0

May 24, 2018

Logistics Supervisor

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Hard work does get rewarded Have learned a lot over my 6 years there, has helped me grow as a person

Cons

Upper management is very detailed and specific on what is expected, to the point of drilling it into your heads what is expected. We had LP come into our store and dock us points for writing shortages that were not over $5.00 on our till discrepency reports. Three months later we had LP come into our store and dock us points because we were "overwriting" and noting every discrepency with every till. If you are going to micromanage at least be consistent, you are creating a lot of confusion for people who are trying to do the right thing. Inconsisitency mixed with micromanagement creates working out of fear of doing the wrong thing, working out of fear of doing the wrong thing leads to you doing the wrong thing.

Harbor Freight Tools Response

7y

Thank you for trusting Harbor Freight Tools with your career and for being a part of the team for over 6 years. We appreciate your detailed feedback and will forward it to the appropriate Associates. We look forward to watching you grow with our team!

3.0

May 22, 2018

All downhill from here

Senior logistics specialist

Recommend

CEO approval

Business Outlook

Pros

The benefits package is pretty good especially the medical which has helped me many times. Parking lot sales they feed you along with a Christmas party. Some days the work is very easy and you're looking for things to do to pass the time. It can be fun and challenging a lot of days.

Cons

The hours are pretty brutal. Feel like there is no balance between work and life. Being a night owl makes it hard on the body. Pushing logistics to get email numbers is stressful. If I'm a back up cashier and we both have lines of eight I will not ask each customer if they get our catalog. If not would they like to join. If they do what is there phone number. Oh no email? Let me add that for you. On top of trying to get them to join a yearly paid membership and replacement plans on certain items. Customers want a quick checkout and not waste time answering questions. I need to get back to my job and make sure I finish everything in a timely matter before I leave fo the day.

Harbor Freight Tools Response

7y

Thank you so much for sharing your detailed feedback with us. Our goal is to be a great place to work, but that also means improving as we grow, and listening to our Associates every step of the way. We’re especially listening to feedback about our hours and processes and appreciate your contribution to this change. Thanks for all your hard work!

1.0

May 11, 2018

Never been treated so poorly in my entire life.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is very good at the management level but the work-life balance is terrible. The bonus structure is very generous too.

Cons

Terrible district and regional managers with unrealistic expectations. They don’t seem to care what goes on inside the store on a daily basis, only if all the dust is gone when they come to visit.

Harbor Freight Tools Response

8y

Thank you for your feedback, especially regarding management. As you know, Harbor Freight is also dedicated to continuous improvement, and we will continue to do so moving forward. We appreciate your work, and look forward to seeing you grow with our family!

Viewing 103 - 105 of 3,450 Reviews

Top companies for "Compensation and Benefits" near you

IKEA

3.6★Compensation & Benefits

Bob's Discount Furniture

3.7★Compensation & Benefits

Nebraska Furniture Mart

3.6★Compensation & Benefits

CITY HOME

3.7★Compensation & Benefits

Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate