Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (151) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 355 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 264 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 105 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 215 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 95 reviews)); "managers don't even know how to do their own job." ((in 92 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Sep 1, 2016

Assistant store manager

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Extremely good pay for what should be an easy job. Good benefits.

Cons

There is an SOP for everything, and complete compliance is demanded. There is no room for innovation or new solutions, those are handed down from on high. So much pressure to sell memberships and protection plans that many stores cheat, offering discounts and hurting their bottom line in order to achieve program targets. The usual tiny labor % that leaves so little labor for so much work.

Harbor Freight Tools Response

8y

Thank you for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

2.0

May 23, 2016

manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well compensated with salary and bonus. There was a core schedule to follow but I pretty much had control of my schedule.

Cons

my bosses--- district and regional. rarely came to the store, but when they did everything was wrong in there eyes.

Harbor Freight Tools Response

8y

Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate team members. Over the past few years we have made some big changes to the way we operate and how we recognize our associates and we have more to do and hope you will take a minute to learn about the changes we have made at Harbor Freight Tools. We invite you to visit our career site at www.harborfreightjobs.com.

4.0

Dec 9, 2015

Everyone Should Work Retail At Least Once In Their Lives

Assistant head cashier

Recommend

CEO approval

Business Outlook

Pros

At least in my store, I became friends easily with everyone I worked with. Promotions are available if you put in enough hard work, which is what I experienced. This company is great at working around school hours, which is why I've stayed for so long. Most every day that one walks through the doors to clock in, they will be met with a different task. From cashiering and stocking shelves, to pricing and helping customers. You will learn how to perform excellent customer service, which I believe is crucial in any job pursued later in one's career. Everyone should work retail at least once in their life, not only to learn how to deal with difficult people, but also how to not be one.

Cons

The pay here is terrible for the amount of work being done. Look to other retailers if you're looking for higher pay. The raises are also insulting. This company is meant for those working their way through hectic school hours or bettering themselves personally.

Viewing 112 - 114 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Warehouse Assoc (Part-Time) 2nd shift Mon-Thur (4 PM - 9 PM)

Retail Stocking Associate