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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)
avatar

Eric Smidt

67% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 6, 2015

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Easy business to run with the right mix of store management Very simple business model (but can cripple a store that has high traffic/low avg ticket Company experiencing major growth in new markets and existing markets Fair compensation for store management positions

Cons

Low payroll percent (vs 50%+ margin?!?, killing stores!) Hiring wage for p/t and f/t non-management positions is embarrassing Company programs (freight receiving/processing, LP, inventory management, training,) certainly highlight how to do things the hard way. If you don't come to the company with previous retail management experience - recommended not to use this company as a positive resume influence. Promotions based on who you know and attrition, not actual experience/qualified candidates Company growing too fast to keep up with systems and programs/policies needed to run a fluid business. Growing pains are expected, bad apples bringing in bad habits from other companies is avoidable.

1.0
Sep 30, 2015

This Place Sucks!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to this company. At most, the only thing good is the relationships you build with hard working people.

Cons

The company doesn't care about its employees. Associates have no one to talk to if they have issues about management. Serious issues like sexual harassment, time fraud, attendance are taken as a joke.

1.0
Jul 29, 2015

Terrible Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay (depending on position). It's a job.

Cons

The pay. This is a billion dollar company and they can't pay their associates well, but the managers get bonus checks every month. 60% of the managers are morons and will screw you over every chance they get. The price changes are the worst things ever, so tedious and such a waste of time. The truck process is ridiculously stupid. This company expects sooo much, but does nothing to help make things easier, especially for the struggling stores.

Viewing 115 - 117 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.