Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (151) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 360 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 255 reviews)); "Great place to work and people are great" ((in 141 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 106 reviews)); "Coworkers were great and made work enjoyable." ((in 80 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 212 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 97 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 27, 2024

Employee Cuts

Logistics associate

Recommend

CEO approval

Business Outlook

Pros

The management and team are really close and fun to work with.

Cons

The company had us put in 12 hour shifts, 6 days a week, for around a month in order to help set up a new store in Long Beach. After a few weeks the company began cutting our hours which was expect since we were no long setting up a new store. What caught us all off guard was that all part time employees went from working around 20 to 26 hours a week to a measly 12-16 hours a week split into 4-hour shifts. Pretty brutal way to get rid of extra employees. Instead of just firing us they made us go through this tactic.

Harbor Freight Tools Response

2y

Thank you for sharing your experience with us. We are thankful for your contributions in making Harbor Freight a great place to work and a great place to shop. We value people above all else and we aim to improve in all areas by listening to Associates feedback and improving every step of the way. Thank you for your continued hard work in Long Beach, CA and we are glad to have you on the team.

4.0

Mar 17, 2024

Good retail company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Decent starting pay with good full time benefits. They tend to be fairly relaxed with most things and you don't need to be a tool expert to start working there.

Cons

Like most retail hours can be very inconsistent at least in regards to work life balance. Some months I swear I got a close/open every week. It can wear on you but might just be my store/expectations. Pay raises happen on a regular which is nice to not have to ask for a raise but on the flip sometimes raises are laughably low. I think my first raise was like $0.19 an/hr increase. They were like "oh you'll notice it on your paycheck " lmao. Also like many other companies w/ the quarterly review no one gets above a 3(out of 5) no matter how hard you work & just too many factors often outside your control that determine how much your raise is, so it's like why work hard at all? Also advancements are available but w/usual office politics you're usually better off moving up in another store vs your native one

Harbor Freight Tools Response

2y

Thank you for your detailed feedback. We value people above all else and we value and respect the unique perspective you bring to our team. It is important to us that our Associates can enjoy a healthy work/life balance in a supportive environment where they can grow and develop. We want you to know that your feedback is important to us as it will help us in our efforts for continuous improvement. We urge you to reach out to your HR Partners if you have any concerns to discuss. Thank you for your continued hard work in Manassas, VA and we look forward to seeing you grow.

2.0

Nov 4, 2023

They don't stick to their word

Part time logistics

Recommend

CEO approval

Business Outlook

Pros

The company itself is great and I do love it. Management is a different story(not all of them)

Cons

They don't stick to what they say,I was told in interview that it's 28-32 hours a week. Had that for over a year, but now part timers only get 12 hours.

Harbor Freight Tools Response

2y

We always welcome the opportunity to hear from our hardworking team. Here at Harbor Freight, we value people above all else, and we believe in providing respectful schedules for all our Associates. We highly encourage you to reach out to your Store Manager regarding scheduling concerns. Please note that we regularly monitor Associate feedback, and we are continuously working to improve in all areas. Thank you for your continued hard work in Winter Garden, FL and we are glad to have you on the team.

Viewing 139 - 141 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Warehouse Assoc (Part-Time) 2nd shift Mon-Thur (4 PM - 9 PM)

Retail Stocking Associate

Retail Stocking Associate