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      Harbor Freight Tools

      Engaged Employer

      Harbor Freight Tools reviews

      3.6

      62% would recommend to a friend

      (3,450 total reviews)
      avatar

      Eric Smidt

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.4

      Career opportunities

      3.2

      Senior management

      Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Apr 11, 2015

      Overworked, short handed and underpaid.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learn basics of retail and inventory as well as sales. Small incentives for selling store-offered products and services. Paid vacation and sick time.

      Cons

      Always short handed and understaffed. Management is understaffed. Compensation is insufficient for work expected. Expect to work late nearly every shift due to a high turnover rate. Blackout days cannot be asked off (all parking-lot sale days). Promotion from within requires relocation thus limiting advancement, sales of company products are pushed almost too hard.

      avatar
      Harbor Freight Tools Response
      11y
      Hello. Thank you for sharing your input, especially the constructive ideas you had regarding the customer experience. We are gratified that you recognize the valuable experience you gain in retail and are happy you enjoy the perks and benefits that come with your position. We also appreciate your "cons" and want you to know we're continuing to strive to make the workplace a more productive environment for our staff. We'd like to hear more from you. We encourage you to reach out to your HR representative or, if you'd prefer to remain anonymous, please call our HFT Outlet Hotline at 1-800-693-8377. Thanks again for your thoughtful feedback.
      3.0
      Mar 9, 2015

      Too much work so little staff...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very hands on business model.

      Cons

      Skeleton crews, overworked personnel, No training.

      1.0
      Feb 27, 2015

      Attracts Good Talent, But Can't Hold On

      Senior staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Corporate Facility. GOOD COFFEE

      Cons

      Management un-interested in doing the right thing. No ethics at any level. Accuse (motto). "we are privately held" Absolutely no work life balance Organization abuses salaried associates lives Set up to fail is common

      Viewing 205 - 207 of 3,450 Reviews
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      ReviewsHarbor Freight Tools reviews

      Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.