employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
avatar

Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Dec 9, 2014

Warehouse supervisor

Recommend
CEO approval
Business Outlook

Pros

Support from General manager GM worked with everyone's schedule Almost all employes all realy friendly towards each other

Cons

Low pay for all positions Managent varies from store to store Corporate only looks at store numbers Store in bad conditions

1.0
Aug 17, 2014

Unbelievable

Recommend
CEO approval
Business Outlook

Pros

I had great coworkers and good lower management team members who kept work from always being boring

Cons

The store manager was a useless lying tool. Suggestions I made were literally laughed at. He would take between 1-2 weeks of vacation every month and during that time he forbade anyone else from taking any unscheduled time off. He fired a coworker and store veteran of 4 years after the worker broke his foot trying to move boxes marked two person. The coworker attempted to radio for help but he was the only one aside from the cashier and store manager working that day. The manager never responded and when he asked to go to the hospital the store manager fired him. We were denied lunch breaks and the manager threatened to dock my pay on a near daily basis. His boss, the regional manager, told the store manager that I should be fired after seeing me sprint back and forth to grab items for customers. He stated I was wasting time. At one point we were supposed to close at 6 and I had homework due that night before midnight the store manager decided no one was allowed to go home until we sold a credit card. We left at 11 30 when he bought one.

avatar
Harbor Freight Tools Response
11y
Thank you for your detailed feedback. We're glad to hear you enjoyed working with your team. We agree, Harbor Freight's got a great staff of energetic, proactive people. We also appreciate you sharing your serious account with us, although Harbor Freight Tools does not sell, or even offer, credit cards so we are not sure how to address that. We would very much like to hear more and welcome you to call the HFT Outlet Hotline at 1-800-693-8377. Thank you and good luck.
1.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

HFT does a lot for their employees. They give our monthly awards, free parking space for the month, Big celebrations for all the holidays and leave at noon on a Friday, before the long holiday, with supervisor's approval, of course.

Cons

There are too many to list, but here are the highlights: (1) Everyone is always putting out fires and not focusing on the job. (2) I heard this phase on a daily basis, "He needs to be fired, if I was his/her manager, I'd fire her a long time ago, I'm very close to firing them, If I was senior management, I would fire all of the directors." For me this was a big concern and watched it happen on many occasions. It was a part of their daily conversations. There was really no structure, documentation, process, procedure and most of all documentation.

Viewing 208 - 210 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.