employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
avatar

Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Competitive pay,some helpful management.Some good benefits.

Cons

Very aggressive customer info collecting practices. Customers feel harrassed if they don't want to give the info store requires leading to rude and impatient customers.Management will swiftly reprimand if the hourly metrics slip at all,even if store is slow or customers just dont want to give info.They literally want: name,phone #,email,address of every customer.

avatar
Harbor Freight Tools Response
3y
Thank you for providing us with your feedback. We would not be able to accomplish all that we do without hardworking Associates like you. We understand that our culture may not be the right fit for everyone, but we are committed to building an environment where our Associates have the opportunity to flourish and succeed. We want you to know that your feedback is important to us in our efforts for continuous improvement. Thank you for your hard work and we wish you the best in your career journey!
2.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Something good that I experienced working at Harbor Freight was the pay and the employees I worked with

Cons

Mainly Harbor Freight isn't an ideal place to work at. The management in the store would post the schedule and at the last-minute change it without telling anyone but would write you up if you missed so many days. Management also rarely worked and only barked orders. They took advantage of the hard workers yet let the lazy people get away with whatever.

avatar
Harbor Freight Tools Response
4y
Thank you for sharing your experience with us. We aim to improve continuously at all levels and your feedback will help us do that. At Harbor Freight, we believe in providing respectful schedules for all our Associates and we highly encourage them to reach out to their Store Managers regarding any concerns, that includes scheduling. We want you to know that your feedback is valuable to us and we will share your comments with the appropriate HR Partners. Thank you for your hard work in Somerset, KY and we wish you the best in your career journey.
2.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is some of the best for retail. Not an exaggeration, it pays better than any other retail store in my city which is the only reason I haven't left yet. Benefits are decent.

Cons

Constantly being berated and belittled by management. He calls me stupid and lazy behind my back, and has shared those sentiments with a corporate team I was trying to join to escape the store level, so they stopped replying to me. When I approached higher management with my concerns, I was told that I had a lack of common sense. A manager in another store in my district has had multiple sexual harassment complaints and nothing has been done as far as we can tell. Afraid to go to HR because of potential retaliation. They don't do anything to protect you against DMs or SMs. It wasn't always like this, an old manager was amazing and cared about your career development, but she left to go to a different store.

avatar
Harbor Freight Tools Response
4y
We appreciate you sharing your experience with us. We strive to build the best place to work and your feedback will help us do that. Here at Harbor Freight, we value people above all else and we believe in treating everyone fairly, reasonably, and with respect. Our policy against inappropriate harassment, discrimination, and retaliation applies whether the inappropriate behavior is engaged in by an Associate or a non-Associate. We highly encourage our Associates to report any cases of harassment and discrimination to their HR Partners, the Employee Relations team, and the HFT Outlet or you can email me at culture@harborfreight.com. Thank you for your continued hard work and we look forward to seeing you grow.
Viewing 253 - 255 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.