Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 359 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 254 reviews)); "Great place to work and people are great" ((in 153 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 109 reviews)); "Coworkers were great and made work enjoyable." ((in 79 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 97 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,450 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Nov 2, 2024

There's better places to work

Associate

Recommend

CEO approval

Business Outlook

Pros

Supervisors are fun to work with

Cons

Store and sales managers are horrible leaders. Turn over rate is high. HR takes forever to resolve anything. No commission for associates just management. Management is very condescending and really counterproductive at times. Work life balance is an utter joke with this store, especially when the store can not retain people, and you are asked to cover shifts even during your unavailability you set up during onboarding.

Harbor Freight Tools Response

1y

Thank you for sharing your experience with us. We are grateful for both current and former Associates and we value your feedback. We strive to build a positive work environment where all our Associates can thrive and enjoy a work/life balance with a supportive management team. Your feedback will help us do that. Thank you for your hard work in Bismarck, ND and we will forward your comments to senior leadership.

3.0

Oct 30, 2024

Great Company, Bad Management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Company offers great benefits and training.

Cons

Manager is inappropriate, the way they handle females being harassed by customers is horrible and inconsistent.

Harbor Freight Tools Response

1y

We appreciate you taking the time to share your experience. Here at Harbor Freight, we value people above all else, and the safety and well-being of our Associates is our top priority. We do not tolerate harassment or inappropriate behavior from customers and Associates. We take these matters very seriously and we strongly urge our Associates to connect with their HR Partners to report such matters. We want you to know that your feedback is very important to us, and we will share this with senior leadership. Thank you for your hard work in Crystal Lake, IL and we wish you all the best.

5.0

Oct 30, 2024

Great place to work

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work with friendly senior managers

Cons

Customers are mostly great but locations usually in bad areas.

Harbor Freight Tools Response

1y

Thank you for your feedback. We are always happy to hear from our hardworking Managers. We take pride in our people-first culture, and we are committed to providing our team with a safe and healthy work environment. We strongly urge you to reach out to your Store Managers if you have any concerns. Thank you for your continued hard and we look forward to seeing you grow!

Viewing 283 - 285 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Supervisor

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate