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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,452 total reviews)
avatar

Eric Smidt

69% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Feb 4, 2016

Good experience

Recommend
CEO approval
Business Outlook

Pros

You get commission and team spirit is great. Bi-weekly pay on both your hours and commissions. They are lenient when it comes to schedule management and they pay you on your time off or sick days.

Cons

Promotion within (room for advancement) is tight if you have a relative working in the same store. Short hours as a part timer.

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Harbor Freight Tools Response
8y
Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate team members. Over the past few years we have made some big changes to the way we operate and how we recognize our associates and we have more to do and hope you will take a minute to learn about the changes we have made at Harbor Freight Tools. We invite you to visit our career site at www.harborfreightjobs.com.
1.0
Feb 4, 2016

Horrible management and Dangerous work enviornment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work uniform. good insurance.

Cons

Upper management focus's way too much on sale's and number's instead of customer satisfaction. They would rather cut hours to very minimum and keep customer's waiting in line for over 10mins than staff properly. Breaks and lunches are not a guarantee, Most of our Assistant Managers and store managers clock out for their breaks but actually work during them because they are not allowed to leave the store due to not enough staff. Very poor communication skills between management and they are not trained properly. None of my manager's know anything about basic HR info. They promote a safe work environment but that is also a LIE. 75% of the time you are lifting boxes over 60lbs by yourself because you are in the store with only one other worker and one of us has to stay in the front to make sure customers aren't walking out with stuff. When I asked for help lifting a box my assistant laughed at me and told me I better get use to lifting boxes, that have a team lift label on them, by myself because we rarely have enough coverage to properly lift item's. This company is a joke. They care NOTHING about their employee's or customer's. Everything is about Number's and Money. And if you are not liked by upper management then you get treated like crap. My Advice... Do not work here.

2.0
Feb 4, 2016

Good Luck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If your lucky to get a good team you are good. Benefits are good. if u can get full time.

Cons

not enough hours to complete tasks. ridiculous scheduling. poorly under paid for amount of work done

avatar
Harbor Freight Tools Response
8y
Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate team members. Over the past few years we have made some big changes to the way we operate and how we recognize our associates and we have more to do and hope you will take a minute to learn about the changes we have made at Harbor Freight Tools. We invite you to visit our career site at www.harborfreightjobs.com.
Viewing 2848 - 2850 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.