Harmons reviews

3.2

47% would recommend to a friend

(434 total reviews)

Dean Peterson

51% approve of CEO

36% positive business outlook

Harmons has an employee rating of 3.2 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harmons employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

434 reviews
3.0
Feb 18, 2014

Losing perspective?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of wonderful people who really care about giving customers the best possible experience with every visit. There's a great range of personalities and tons of fun people. Lots of opportunities to help with charity and community causes and exciting associate activities.

Cons

"To value our associates . . ." part of the mission statement has seemed to take a backseat to corporate greed and egos in the past couple years. The culture has taken a dramatic shift in the past 10 years or so and not for the better. You say you value associates but so many people are not feeling that lately - no raises or increases in years, passed up for positions, relying heavily on the survey (even though you say it's not a factor), being dropped from growth programs/classes without explanation, saying you can't afford to keep people then hire new positions and take trips out of the country, adding more stores but not more support, etc. A lot of great people will be lost because of the single, but most important, reason of not feeling valued. The cons could easily be remedied with just a simple focus back on what build the success and by following the mission statement.

1.0
Feb 10, 2014

Poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few sincerely passionate/ positive people still work there. The illusion of advancement. Buffet days were nice. Days go by quickly. Radios are a useful tool for helping with customer needs.

Cons

New management every 2 years, which seems like a great opportunity, but because of extreme favoritism, nepotism, and complete dependence on character surveys as their only way of evaluating any employee's worth, is sadly perpetually filled with people that will guarantee an open management position every 2 years. Benefits they claim are a joke. if you have any family medical issues, be ready to go into 5 figures before your insurance (premiums, deductibles, and copay) kicks in. Because it's retail (not harmons fault), it is difficult to plan family activities around holidays. Vacations are also hard to use, depending on your manager, they are sometimes required to be submitted a year in advance and can't be anywhere near a holiday. Sick days are accumulated, but if you ever use one, beware of the condescending crap storm that comes after, also because crews are cut so tight, it means your coworkers have to work twice as hard to cover. Also unless you retire with the company, you just throw away the hours upon the time you quit. Many departments consist of 1 person, meaning that when they are gone, no one knows anything about that department. Quality of food is good, but you would spend less at a steakhouse on many items, you definitely have to pack your lunch. The pay for some positions is horrid, while new positions with no responsibility or accountability are often created and dissolved. everyone below department manager basically tops out at the same pay scale. Aside from a few notable pay decreases (15% plus in some positions), inflation has outpaced any cost of living adjustments. It is astounding to see the money the company dumps into new stores and unprofitable business ventures and departments, only to redo them completely or scrap them entirely the next year, meanwhile cutting service for customers, resources, benefits, and labor in the profitable stores and departments. Years of service are regarded with contempt. if you have worked over 5 years with the company you are treated as a complete imbecile, you can't possibly understand the new "cutting edge" way the stores are being run, yet the same people are running things at the top now were running it 20 years ago. apparently they are the only ones who can change with times...

2.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Good place to get some experience.

Cons

They always seem to pass over their hardest and longest working employees for any advancement. Threat by management to lower your hours to 5 per week. When they want you to quit the force you to work odd short hours always closing or in the middle of the day so you have no time to seek other employment.

Viewing 421 - 423 of 434 Reviews

Glassdoor has 440 Harmons reviews submitted anonymously by Harmons employees. Read employee reviews and ratings on Glassdoor to decide if Harmons is right for you.