Harris Teeter reviews

3.3

47% would recommend to a friend

(5,773 total reviews)
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Tammy DeBoer

51% approve of CEO

44% positive business outlook

Harris Teeter has an employee rating of 3.3 out of 5 stars, based on 5,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harris Teeter employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Jun 13, 2009

Harris Teeter Job expierence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Harris Teeter was a decent place to work. They pay lower than most places as Cashier and you are basically expected to do your utmost in terms of customer service, I mean that's what Harris Teeter is known for. You are suppose to ask "paper or plastic bags for you today" and required to say "can I help you out with your groceries "today" even if the customer is a single, athletic male buying only a single item.

Cons

However, HT never recognizes you for the hard work you do and that's the main problem. You can work very hard for one month taking customers when you are suppose to be a bagger,doing duties twice as fast and just doing work very fast and devotedly, but in the end you'll be recgonized maybe even less than the cashier you always leaves their register to talk to their friend or to their other employees in different departments.

2.0
May 31, 2009

Ok place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Profit sharing bonuses, 401k, and slightly higher pay than other grocery chains.

Cons

Customer Service managers (white shirts) generally treat employees like complete garbage, the normal rude and obnoxious customers, employees are rarely informed of new policies, never enough people staffed for the store to be run properly

5.0
May 31, 2009
Recommend
CEO approval
Business Outlook

Pros

I love the people that I work with. Sure, there are a few that I could do without, but overall, I have a great time at work. We're always joking and pulling pranks on each other. I'm sure our pay and benefits are above our competitors. I make $8.20 an hour (after 1 year - I started as a cashier at $7) and get to take off pretty much whenever I want as long as my manager approves it. The 401k is a definite plus because I know that it is important to start saving as soon as possible. I was not expecting a grocery store to offer things like medical insurance and retirement plans and I have to say that I am impressed. They are always very flexible with scheduling, especially during the school year. Usually at the beginning of the semester my manager will ask me what my availability is and whatever days I need off.

Cons

It seems like a common problem that store managers are not the most fun to work with. I completely agree. 2 out of our 3 are amazing and I really appreciate and respect them. However, the other manager is very strict and has a sort of "better than thou" attitude. "On call" - the two words I hate. I am a person who likes to have a planned schedule as far as work goes. I dread being on call because I never know if I will have to go in or not. It has happened in the past that an employee will call in to see if their help is needed and they are told that they do not need to work, but a few hours later are called in to work. This is a major kill joy. If this ever happens to me, I fully intend to tell them that I am no longer available to work, and that I called in at my assigned time earlier in the day. While this may not be a straight shot to a promotion, it is completely unfair in my eyes. Every once in a while the store managers will get it in their heads that it is vital to cut hours. I understand that they need to cut costs and such, but leaving each department with barely enough people to function and expecting them to do an above and beyond job is pushing the envelope.

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Glassdoor has 5,858 Harris Teeter reviews submitted anonymously by Harris Teeter employees. Read employee reviews and ratings on Glassdoor to decide if Harris Teeter is right for you.