Is Harris Teeter a good company to work for as a Customer Service Representative/ACCOUNTING?

Customer Service Representative/ACCOUNTING professionals working at Harris Teeter have rated their employer with 3.5 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of Harris Teeter employees being 3.3 out of 5 stars. Search open Customer Service Representative/ACCOUNTING Jobs at Harris Teeter now and start preparing for your job interview by browsing frequently asked Customer Service Representative/ACCOUNTING interview questions at Harris Teeter .

Does Harris Teeter pay Customer Service Representative/ACCOUNTING employees well?

Customer Service Representative/ACCOUNTING professionals rate their compensation and benefits at Harris Teeter with 2.8 out of 5 stars based on 85 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/ACCOUNTING salaries at Harris Teeter.

What are the top reviewed jobs at Harris Teeter?

Cashier (930) , Produce Clerk (173) , Deli Clerk (170) , Sales Associate/Cashier (161) , Personal Shopper (153) , Customer Service Clerk (129) , Front End Cashier (87) , Barista (86) , Customer Service Representative (83) , Fresh Foods Clerk (81) , Harris Teeter Cashier (78) , Assistant Customer Service Manager (70) , Cashier/Bagger (61) , Part Time Cashier (53) , Overnight Stocker (52)

What are the pros of working at Harris Teeter according to real employee reviews?

"The people that I work with are great and there are customers I look forward to seeing every week." ((in 255 reviews)); "They allowed me to work super flexible hours and were really understanding of when I wanted to leave on vacation with my family." ((in 240 reviews)); "Great coworkers and a pretty easy job (except during coupon specials)" ((in 235 reviews)); "Bonus checks twice a year" ((in 154 reviews)); "There was good and flexible scheduling" ((in 131 reviews))

What are the cons of working at Harris Teeter according to real employee reviews?

"Management was poor and bad at communicating" ((in 580 reviews)); "Pay is low for the amount of work that needs to be done (though on par for the grocery industry)" ((in 456 reviews)); "Bad managers that expect you to let the customers be abusive to you." ((in 260 reviews)); "short breaks (you can be assigned as long as 6hrs and be given only 15min to eat during shift)" ((in 67 reviews)); "no training for the Refrigeration mechanics" ((in 65 reviews))

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Harris Teeter

Harris Teeter Customer Service Representative/ACCOUNTING reviews

3.5

35% would recommend to a friend

(85 total reviews)

Tammy DeBoer

100% approve of CEO

27% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.3

Work/Life balance

3.1

Culture & values

3.0

Senior management

2.8

Compensation and benefits

Customer Service Representative/ACCOUNTING employees have rated Harris Teeter with 3.5 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Customer Service Representative/ACCOUNTING professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Customer Service Representative/ACCOUNTING professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

4.0

Sep 30, 2014

Enjoyable.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Depends on location, but always busy. Never bored. Most of the customers are polite. They set the industry standard for customer satisfaction. Loved the people I worked with.

Cons

Not many cons that I can think of.

3.0

May 23, 2014

I have been with the company since 1989. I have opened and worked for several stores in the Central District division.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Leadership potential. When I began to work here I started working as a floater for two stores. One was over at the Carrboro Mill Mall store and the other over at Glen Lennox. I also worked as team leader for University Mall store,the Cary West Village location and the Homestead Market location(where I have been employed for the past 15 years).

Cons

Management that blatantly give employees awards for doing absolutely nothing and I have seen this upfront in detail in several stores including the one that I worked at. I have seen management overstep that boundaries with employees who don't apply to company standards. Also to point out management lets those sorry employees get away with mischief in different departments and really don't care about it.

1.0

Oct 1, 2013

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None Managers have store pets everyone else is treated poorly.

Cons

Everything Pretty much same as above

Viewing 79 - 81 of 85 Reviews

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Harris Teeter

Harris Teeter Customer Service Representative/ACCOUNTING reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Enjoyable.

I have been with the company since 1989. I have opened and worked for several stores in the Central District division.

Customer Service

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