Is Harris Teeter a good company to work for as a Customer Service Representative/ACCOUNTING?

Customer Service Representative/ACCOUNTING professionals working at Harris Teeter have rated their employer with 3.5 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of Harris Teeter employees being 3.3 out of 5 stars. Search open Customer Service Representative/ACCOUNTING Jobs at Harris Teeter now and start preparing for your job interview by browsing frequently asked Customer Service Representative/ACCOUNTING interview questions at Harris Teeter .

Does Harris Teeter pay Customer Service Representative/ACCOUNTING employees well?

Customer Service Representative/ACCOUNTING professionals rate their compensation and benefits at Harris Teeter with 2.8 out of 5 stars based on 85 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/ACCOUNTING salaries at Harris Teeter.

What are the top reviewed jobs at Harris Teeter?

Cashier (930) , Produce Clerk (173) , Deli Clerk (170) , Sales Associate/Cashier (161) , Personal Shopper (153) , Customer Service Clerk (129) , Front End Cashier (87) , Barista (86) , Customer Service Representative (83) , Fresh Foods Clerk (81) , Harris Teeter Cashier (78) , Assistant Customer Service Manager (70) , Cashier/Bagger (61) , Part Time Cashier (53) , Overnight Stocker (52)

What are the pros of working at Harris Teeter according to real employee reviews?

"The people that I work with are great and there are customers I look forward to seeing every week." ((in 255 reviews)); "They allowed me to work super flexible hours and were really understanding of when I wanted to leave on vacation with my family." ((in 240 reviews)); "Great coworkers and a pretty easy job (except during coupon specials)" ((in 235 reviews)); "Bonus checks twice a year" ((in 154 reviews)); "There was good and flexible scheduling" ((in 131 reviews))

What are the cons of working at Harris Teeter according to real employee reviews?

"Management was poor and bad at communicating" ((in 580 reviews)); "Pay is low for the amount of work that needs to be done (though on par for the grocery industry)" ((in 456 reviews)); "Bad managers that expect you to let the customers be abusive to you." ((in 260 reviews)); "short breaks (you can be assigned as long as 6hrs and be given only 15min to eat during shift)" ((in 67 reviews)); "no training for the Refrigeration mechanics" ((in 65 reviews))

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Harris Teeter

Harris Teeter Customer Service Representative/ACCOUNTING reviews

3.5

35% would recommend to a friend

(85 total reviews)

Tammy DeBoer

100% approve of CEO

27% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.3

Work/Life balance

3.1

Culture & values

3.0

Senior management

2.8

Compensation and benefits

Customer Service Representative/ACCOUNTING employees have rated Harris Teeter with 3.5 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Customer Service Representative/ACCOUNTING professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Customer Service Representative/ACCOUNTING professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

85 reviews

1.0

Oct 11, 2012

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Got Plenty of hours during my time there

Cons

-Pay was low -Overworked and no raise after promotion -Managers were lazy -Teenagers only worked there and were also lazy -Store policies of cash over/under was ridiculous because people always used other people's tills -Promised full time position but never happened, Worked maximum hours with little pay and no benefits

5.0

May 20, 2012

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I realized whole families worked for Harris Teeter, not in the same store, but that speaks highly of the company. Bonus program helps you think in how your job affects the rest of the company. You view everyone, not just shoppers, as your customer. Being helpful to your coworkers promotes a positive atmosphere.

Cons

Although I often worked forty hours a week, they would not promote me to full time so I could attain benefits I needed.

4.0

Feb 1, 2011

I've met great people while working for Harris Teeter.

Customer service representative/accounting

Recommend

CEO approval

Business Outlook

Pros

Cashiers start at $10.00 which is the best start out pay for cashiers in the area. I've worked for Harris Teeter for exactly one year, and in that year I have been bumped up 3 times so there are chances to move up. Most of my co-workers are fun to work with and managers are pretty connected with their subordinates. Part time has a lot of freedom with taking days off. As long as you put it in the system two weeks before the day you want off, you will get it off no problem.

Cons

It gets really busy some times, to the point where management has to get on register to help out.

Viewing 82 - 84 of 85 Reviews

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Harris Teeter

Harris Teeter Customer Service Representative/ACCOUNTING reviews

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Customer Service

Great place to work

I've met great people while working for Harris Teeter.

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