Harry & David reviews

3.5

50% would recommend to a friend

(444 total reviews)
avatar

Jim McCann

66% approve of CEO

36% positive business outlook

Harry & David has an employee rating of 3.5 out of 5 stars, based on 444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

444 reviews
4.0
Apr 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Harry and David offers a lot of seasonal positions for the Christmas season. If you are out of work, looking for a little extra during the holidays, it's a great place to go for a couple/few months work. The training was easy. The type of products you are working with are not difficult to understand and get used to. Cross-selling and upselling are not as difficult as you think. Forget about bonuses if you work the night shift, customers will think you have all the time in the world and there is nothing you can do about it. Great part time work for students.

Cons

They might offer a variety of working shifts but the training hours for the call center can get in the way. Why ask someone if they are willing to work a night shift and then give them day shift trainings hours? Also, moving from a seasonal position to a year round position is difficult. There are a lot of people trying to do the same thing each year!

3.0
Apr 11, 2009
Recommend
CEO approval
Business Outlook

Pros

They hire seasonally, so it's great extra money for the holiday season.

Cons

The bad part of working for this company is that you're only employed from November thru Decemeber, most of the time. I've know people who worked there for a week before being laid off. The upsells, cross sells, and telephone specials that you are forced to offer customers, but only receive one dollar for when the customer decides to take advantage of it. The whole commission policy needs to be revamped because it's very easy for you to be screwed out of what is rightfully yours.

5.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Their internship program is especially awesome. The IT department was great, and I had a great experience while learning quite a bit I've used elsewhere.

Cons

Though it's a large department, there's a ridiculous amount to do. If you don't stand up for yourself at some point, you can put in 50-60 hours per week.

Viewing 436 - 438 of 444 Reviews

Glassdoor has 507 Harry & David reviews submitted anonymously by Harry & David employees. Read employee reviews and ratings on Glassdoor to decide if Harry & David is right for you.