Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Health Advocate?

43% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"A lot of great people and benefits." ((in 17 reviews)); "coworkers are great" ((in 16 reviews)); "People you work with are nice" ((in 15 reviews)); "free coffee everyday" ((in 11 reviews)); "Work life balance was good if you managed it appropriately and say no to unnecessary travel." ((in 7 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 23 reviews)); "Poor training and they throw you to the wolves" ((in 14 reviews)); "Upper management CHANGED supervisors review comments and lowered their scores.Case loads not evenly distributed.Director over claims micromanagement." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

43% would recommend to a friend

(343 total reviews)

Jeff Cordell

45% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

1.0

Aug 4, 2024

Do not work here

Eap care manager

Recommend

CEO approval

Business Outlook

Pros

This used to be a great company until 2023 with the new management/CEO

Cons

Everything- The pay is terrible, the benefits are a joke, they are now all about numbers and not about the client or the employees.

3.0

Mar 28, 2024

Just ok

Research associate

Recommend

CEO approval

Business Outlook

Pros

Nice health insurance and benefits

Cons

Low pay, micromanaging bosses, no freedom

2.0

Feb 22, 2024

Mixed Reviews

Care manager

Recommend

CEO approval

Business Outlook

Pros

I appreciated that this job was virtual as I started working for Health Advocate during the pandemic. It was also nice not to have to commute.

Cons

I personally found it very tedious to be on the phone, fast majority of the day, and to be assessed in the various metrics for my performance and productivity.

Viewing 106 - 108 of 343 Reviews

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Command Center Specialist

Personal Health Advocate

Remote

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