Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"Supportive work environment and friendly coworkers" ((in 18 reviews)); "A lot of great people and benefits." ((in 17 reviews)); "People you work with are nice" ((in 16 reviews)); "Generous PTO and some flexibility with hours" ((in 9 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 9 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 21 reviews)); "Poor training and they throw you to the wolves" ((in 14 reviews)); "Bullying and aggression from upper management." ((in 12 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 11 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

1.0

Oct 15, 2025

Toxic Workplace

Marketing

Recommend

CEO approval

Business Outlook

Pros

None that are worth noting

Cons

A culture of fear that starts at the top and trickles down. Every department is ready to throw others under the bus to avoid blame. Unrealistic timelines are set for initiatives and you’re told to make it work, even when it’s impossible. Way too high of stress for pay that’s far below market rate. The “leaders” are unprofessional and cruel to employees. There’s no winning with them. Benefits are terrible also. Don’t waste your time at this company.

5.0

Jul 1, 2025

Awesome

cca

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, great benefits, awesome culture

Cons

Pay could be much better

5.0

Jun 12, 2025

Great Teamwork

Eap care manager remote

Recommend

CEO approval

Business Outlook

Pros

Coworkers Ability to make a difference Managers listen

Cons

None- pay could be better but that tends to be true in mental health care

Health Advocate Response

Thank you for your thoughtful review and for sharing your positive experience. We’re glad to hear you’ve had a mostly great experience at Health Advocate and truly appreciate your recognition of what’s working well. We also recognize that every organization has room to grow, and your feedback helps us continue moving in the right direction. Thank you for being part of our journey—we’re committed to building an even better workplace every day.

Viewing 13 - 15 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate

Command Center Specialist