Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Health Advocate?

43% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"coworkers are great" ((in 20 reviews)); "A lot of great people and benefits." ((in 18 reviews)); "People you work with are nice" ((in 15 reviews)); "Work from home, good support" ((in 7 reviews)); "Good PTO" ((in 6 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 20 reviews)); "Poor training and they throw you to the wolves" ((in 13 reviews)); "Bullying and aggression from upper management." ((in 12 reviews)); "Very micromanaged even though supervisors, with the exception of one, know nothing." ((in 11 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

43% would recommend to a friend

(343 total reviews)

Jeff Cordell

45% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

3.0

Jan 15, 2016

Wonderful company, but are things changing?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice company, great work/life balance. Very customer-focused.

Cons

Negatives impact of the acquisition by mega-company, West Inc (June 2014) is beginning to be felt. Losing autonomy.

2.0

Jan 12, 2016

Claims Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being able to educate members on how their insurance plans work. Dress down environment. Working independently.

Cons

No continuity across department. Heavy case loads. Unrealistic expectations.

4.0

Dec 14, 2015

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Knowing the company provides services that help people and help keep health costs down. Fantastic worklife balance. Flat organization- no red tape to make things happen, Team spirited culture.

Cons

As the business is growing exponentially, processes and metrics need to be implemented and embraced throughout the organization to reduce risk and maximize efficiencies.

Viewing 232 - 234 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Command Center Specialist