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      Health Catalyst

      Engaged Employer

      Health Catalyst Program Manager reviews

      5.0

      100% would recommend to a friend

      (8 total reviews)
      avatar

      Ben Albert

      Not enough data to show CEO approval

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Senior management

      5.0

      Compensation and benefits

      4.9

      Career opportunities

      4.8

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      5.0
      Mar 21, 2020

      I’ve never been more grateful or proud to be a part of this company

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been fortunate to work at Health Catalyst for a number of years, and the word that comes to mind in describing my situation here is “grateful”. Health Catalyst focuses on its team members as its most valued asset and I’m a firsthand witness to that fact. I don’t think anyone would claim that the company is perfect, but we’re all striving and that really shows. The leadership team is transparent and thoughtful in every decision that they make. They stick to our core principles as they work through various difficult situations and decisions. Health Catalyst benefits and policies are both generous and well thought out, leaving is little need for complaints. Reimbursement is offered for fitness/gym, home office equipment, home internet, cell phone, and further education. The main office has a great gym and there are break rooms stocked with snacks and beverages. During the past few years, the flexible PTO policy, ability to work remotely, and generous paternal leave has been a major stress-reliever for me and my family. There are many opportunities for growth and I’m appreciative that I’ve had the privilege of experiencing a few different roles at the company. I feel that I am generously compensated for all that I do, and that drives me to give my best. My managers care about me as a person and want what’s best for me, inside and outside of work. Most recently, I have been in awe as I have watched how the company has reacted to the ongoing situation with COVID-19 concerns. The team has responded quickly and continues to be agile in this difficult situation. Leadership has expressed that each team member’s well-being is their first and foremost concern. All offices have been shut down, but outreach and connection have multiplied even though we’re all remote. Our leaders are constantly assessing the situation and responding with agile solutions. We’ve been told to take care of ourselves and our families first. As I watch the news and talk to family members and friends, it doesn’t take long to realize that not every company is reacting this way. Some people are being (unnecessarily) forced to choose between risking their health (and that of their loved ones) and not bringing home a paycheck because they feel uncomfortable being in the office. I’m so glad I don’t have to make that choice! Additionally, the team is working on tools to help our clients deal with the overwhelming concerns around the coronavirus, and we all recognize what is most important. I’ve found a sense of comfort and unity from my experiences at work in the midst of all the chaos of the unknown in from of us. It’s amazing to be a part of a company with a mission that matters, and that hopes to make a difference in the world. I’m humbled and grateful to work here and be a part of such a great team!

      Cons

      There really aren’t many. Some roles require many extra hours of overtime work but we’re encouraged to make up for it when things slow down. A lot is expected and it’s up to you to maintain your own work/life balance. There seem to be constant changes and reorganizations, but that’s not surprising in a growing company.

      avatar
      Health Catalyst Response
      6y
      Thank you for sharing this feedback, and thank you for your commitment and contributions for these past 5+ years. I'm grateful to have you as a teammate, and I'm happy to hear of the many positive aspects of your experience over the past several years. Thank you for your kind words. We do care deeply about each team member and we'll work to keep team members at the center of our efforts as a leadership team. I also empathize with your feedback about high expectations and heavy workloads, which I believe many team members are feeling especially right now as we work to be responsive and helpful to clients in their COVID-19 efforts. I do hope that you and other team members will have opportunities for renewal and rest both along the way and after some necessary spikes in activity. I also appreciate and agree with the challenge of frequent reorganizations. We try very hard to batch these changes together as part of our annual planning process, and then minimize changes outside that cycle. But even an annual cycle that includes changes can be meaningfully disruptive. As you pointed out, we are also trying to be responsive to a dynamic environment and to keep up with the growth of the company as well. These are difficult balances to find, and I know we don't always find the optimal balance. But we'll keep striving to, and hopefully get better and better over time. We'll also continue to be transparent and keep team members as our #1 priority in support of the company's mission. Thank you again for your many years of contributions to that meaningful mission! Best, Dan
      5.0
      Jan 16, 2020

      Great place to work, highly recommended

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, superior benefits, opportunities to succeed with plenty of upward growth. I love working here! We are encouraged as employees to be owners of the company, and as such we are expected to work hard. This is rewarded with generous appreciation throughout the year.

      Cons

      The first few months are a little rough, especially if you don't have previous experience in the industry. While you are well supported by your coworkers and given learning opportunities, I feel like a more formal onboarding process would be helpful. Learning the Health Catalyst software suite can be daunting, and has a huge learning curve. Luckily new employees are supported and taken in by the Health Catalyst family.

      avatar
      Health Catalyst Response
      6y
      Thank you for this thoughtful review, and thank you for choosing to join Health Catalyst! I'm encouraged to hear of your positive experiences thus far, and I appreciate your feedback regarding opportunities for improvement. We are consistently evaluating and seeking to improve our onboarding process to enable as positive a transition into the company as possible. We're planning to add content in 2020 to the onboarding process that I believe will help address some of the challenges you highlighted. Likewise, I appreciate your comments and advice regarding the value of diversity at Health Catalyst. I agree strongly with this value from diversity, and also recognize there are very real challenges associated with increasing the diversity of our team member base. However, we have been working to enable meaningful progress here, for a number of years, and I'm encouraged to see evidence of progress, including an increase to the number and percentage of team members who are female, rising to 36% of our team members as of today, significantly higher than the technology industry average which is typically closer to 25%. This represents an opportunity for us to more effectively tap into the talent pool represented by our entire population, rather than subsets of that full talent pool. I'm also encouraged to see the results of positive compensation infrastructure and policies that have enabled Health Catalyst to achieve true pay parity for male and female team members. And we consistently focus here to ensure that every team member at Health Catalyst feels that they have a bright future ahead of them at Health Catalyst in the months and years ahead. We'll keep working here. Thank you again for choosing to join Health Catalyst! Best, Dan
      5.0
      Jun 15, 2018

      Amazing Culture of Trust, Especially in Platform Engineering

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bryan Hinton is the best manager I have ever worked for. He and his Platform Engineering leadership team have established such a rare culture of trust and an operating model that is incredibly rigorous yet efficient. Every meeting and discussion is productive and full of positive energy. Some of our discussions and other interactions can get pretty intense, because of the complexity and because of the passion and the pride we take in the software we're building and why we're building it, but our mutual trust and goodwill is reinforced through this continuous collaboration.

      Cons

      Some other parts of Health Catalyst struggle to achieve the same level of rigor, scale, and collaboration. They are often quite siloed and have wide process variability, but they are getting better.

      avatar
      Health Catalyst Response
      8y
      Thank you for your feedback and for sharing more about your positive experience in Platform Engineering. I am also a big fan of Bryan, and thought his presentation in our most recent all-team-member meeting, last week, was outstanding and really important, as we work to become better across the board in building scalable technology. The work being done on the Platform team is leading the way. I also acknowledge that we have a long way to go, across many product and service lines, before we will approached our scalability goals. But I also feel good that the awareness of the challenge is high and that the commitment to making meaningful progress is shared. In our weekly Leadership Team meetings in 2018 we are incorporating more "operational reviews" of each major functional area of the company, rotating through all of these areas on a quarterly basis. These operational reviews are also attended by Extended Leadership Team members, and are showcasing the focus, the effort, the challenges and the progress being made in becoming scalable and sustainable, while also contributing directly to the mission. I'm encouraged by these reviews, not because there aren't problems and challenges for us to overcome, but more because we have a solid, realistic awareness of where we are and where we need to be, along with a plan of how to get there. We will always, always have challenges to face, and improvement that will be needed, but as long as we can face those challenges in a clear-eyed way, with a commitment to overcome them, we will continue to progress towards achieving the mission. Thank you for your personal contributions to this mission. The platform is the foundation for all improvement. Your work in making the platform scalable and robust and best-in-class is absolutely critical. Best, Dan
      Viewing 4 - 6 of 8 Reviews
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