Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
1.0
Oct 29, 2025

Health Catalyst Havoc

Recommend
CEO approval
Business Outlook

Pros

Nothing nothing nothing nothing nothing

Cons

Similar to what others posted. Anyone that says this is great place has either only worked here for 1yr or is in India. HCat took thousands from me by modifying their compensation framework, constantly delaying raises, refusing to promote (when promised), and removing & reducing benefits. Add in multiple layoffs every year and "agressive offshoring" (<-- CEO said this). The same execs that killed morale, laid off hundreds, and took our money are now "sorry" for the not making smarter decisions... but they still have their jobs, $300k+ salaries, and equity grants. It's truely amazing how terrible you can be at your job and still be able to keep it as long as you are high enough up the ladder. The only reason more people aren't leaving is because the job market is terrible. I'm finally leaving - good riddance. AVOID THIS PLACE.

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Health Catalyst Response
7mo
Thank you for sharing your perspective. We recognize the frustration behind your feedback and acknowledge the impact of past decisions on morale and trust. Over the past year, we’ve faced significant challenges, and while those choices were difficult, we recognize that they impacted our team. Our focus now is on rebuilding—restoring competitive compensation, strengthening benefits, and creating a more predictable, sustainable growth model. These priorities are central to our 2026 strategy, and we’re committed to making measurable progress in the year ahead. -Ben Albert
1.0
Oct 17, 2025

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My teammates are incredibly smart, kind, and hard working people. Morale is awful, but as others have stated the underlying culture is still good. I believe that our leadership has good intentions.

Cons

Here's a summary of the past few years: Leadership announces a re-org that will really help us execute against our operating plan, allow for more cross functional collaboration, align, and achieve other improvements that sound really good. This usually involves creating new leadership positions and then shuffling teams around. Leadership later decides that due to the challenging macroeconomic environment, some positions (spoiler: not their own) are no longer financially sustainable so there are layoffs. Benefits get cut. Then there's a short period of time where we think all is well and things are improving until leadership (largely the same leadership team that was responsible for previous layoffs and re-orgs) announces more layoffs (another spoiler: still not themselves) and additional cuts to benefits and compensation. Sprinkle in some acquisitions (which inevitably reduce the stock price), a few more rounds of layoffs, and a couple more re-orgs, all with the same messaging that this newest re-org is designed to help us execute against our operating plan, align, eliminate siloes, and allow for more cross functional collaboration. Lather, rinse, repeat a few times. This last round has been a little different though. After turning 120 people's lives upside down by laying them off in August they did acknowledge that they were a bit hasty and didn't handle that very well, and may add some of those "critical" positions back into the budget after deeming them no longer financially sustainable just a few months ago. And of course, there will be some new leadership positions opened as part of the current re-org, but this time the changes really will help us execute against our operating plan, align, etc. And after completely slashing benefits in August, they're promising we'll get some back (albeit at a reduced rate, such as a 50% 401k match instead of 100%) in January. But sorry, you won't get to enjoy them for very long if you're part of the January layoffs (prediction: leadership won't be affected by those either). And if we're really good, the raises they previously promised would happen in December but were pushed back to next April, just might actually happen in April. (But it will be a smaller increase than previously promised) We also get the pleasure of working longer hours to hit the increase in required billable hours, unless we choose to take little or no PTO, in which case working normal hours might be enough depending on how many administrative meetings and tasks you have. Forgive me for being harsh but I've had enough and don't think any of this is worth celebrating or that I have any reason to trust leadership's decisions going forward. Many of them are very kind, compassionate people, but that does not necessarily mean they're the most qualified and best for the positions they're in. I sincerely hope they can right this ship, but after broken promises, poor execution, repeated benefits and compensation cuts, delayed promotions, and frequent layoffs, I have little trust left. There are of course things beyond their control such as the pandemic and the big beautiful bill, and most of us aren't privy to all of the details of what goes on behind the scenes so I'm sure there are challenges we're not aware of, but at what point do we stop and honestly examine whether the decisions made by this leadership team have contributed to the struggles we currently face as a company?

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Health Catalyst Response
7mo
Thank you for sharing your perspective and for your many years of commitment. Your feedback reflects concerns we know are widely felt, and we want to acknowledge them directly. Repeated reorganizations and reductions in force have created instability and eroded trust. We recognize that we fell short in the way these changes were executed and communicated. The impact on morale, workloads, and confidence in leadership is real, and we take that seriously. We are reviewing how decisions are made, especially around retention, leadership accountability, and resource planning, to ensure they are consistent, data-driven, and focused on long-term stability. This includes evaluating how we balance financial discipline with preserving the talent and culture that make this company strong. We also hear the concerns about benefits, compensation, and promotional delays. These areas are being assessed, and changes are being made. Your point about transparency and shared sacrifice is important. Leadership must demonstrate accountability in both words and actions, and that expectation is part of the changes underway. While we cannot undo the past, we can learn from it and make better decisions going forward. Thank you for being candid. Feedback like this helps us stay focused on building trust, strengthening stability, and creating an environment where every team member feels valued. -Ben Albert
1.0
Sep 6, 2025

Stay Away

Recommend
CEO approval
Business Outlook

Pros

The work is often meaningful.

Cons

Annual bonuses were eliminated for the majority of employees. Management sold this as a good thing, citing a move to re-benchmark salaries to the 65th percentile from the 50th. They didn't do this and recently decided to move the target back to 50th, basically meaning they gave most employees a significant, permanent pay cut. When they announced the renege, they also announced other pay cuts. This amounts to them cutting our pay 2 years in a row. This, combined with declining quality of benefits for a higher cost, constant layoffs (about every 3 months like clockwork for multiple years), and increasing demands on each employee, are a recipe for burnout. If you like employers that stand by their word and value their employees, this is not the company for you.

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Health Catalyst Response
7mo
Thank you for sharing your perspective. We appreciate you calling out both the meaningful work and the serious concerns. Eliminating bonuses for core team members and changing pay benchmarks without delivering on commitments has damaged trust, and that’s not acceptable. We, as a leadership team, are focused on rebuild through feedback, clarity, openness, and follow-through. We’re actively reviewing our compensation practices and benefits, and we remain committed to transparent communication. I agree that retaining top talent means treating team members as investments. As we plan for 2026, we’re reassessing how we allocate resources, ensuring our investments are strategic, effective, and aligned with a clear organizational strategy to drive success. -Ben Albert
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