Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
avatar

Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
1.0
Sep 5, 2025

I recommend staying far away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the friends you make and interacting with them. There used to be a lot of really great things about this company but it’s all up in the air right now.

Cons

Note that some of these items are my opinion and not necessarily cold hard facts, while some are more “factual.” The intent here is not to cause problems or stir the pot, but to help people make a good decision about whether or not they want to work here and to highlight things I think are issues that leadership could potentially address. I cannot recommend working here to anyone. But, do your own research before joining this company. •Ignite platform is floundering. In my opinion, leadership of the rollout is unqualified. Many R&D managers lack the ability to steer the company competitively and seem promoted on tenure, not skill. Innovation gets stifled by gatekeeping. Think “phone in from the car” style leadership. •Four rounds of layoffs in under two years (as of Sept 2025). •CEO announced “retirement” next year; circumstances don’t inspire confidence. •Internal promotions often reward favorites, not competence. This has eroded leadership quality from middle management up. •Heavy outsourcing to India has gutted entry-level and engineering opportunities in the U.S. There’s even a review by an India employee saying, “Some business functions are limited to US that could be brought to India offices.” This implies that there is a disconnect between the two locales and that India employees are hoping even more jobs go there. •August 2025 cuts: layoffs, halted raises/promotions until April 2026, 401k match slashed, and reversal on pay targets (from 65th percentile to 50th, though most aren’t even there). •Pay is far below market, especially in engineering. Reviews claiming otherwise don’t match reality. •Stock price down nearly 90% since IPO, worse compared to its peak - a clear market signal. •Employees told to “do more with less.” Billable hour quotas increased post-layoffs, while leadership suggests using AI as a band-aid for missing staff.

avatar
Health Catalyst Response
7mo
Thank you for sharing your feedback. It’s clear there are serious concerns that need attention, and I want to acknowledge them directly. We need to remove barriers that stifle creativity and ensure leadership roles are based on capability. We are reviewing decision-making processes and leadership accountability to strengthen innovation and competitiveness. The approach to reductions in force, compensation changes, and benefit reductions has understandably impacted trust. We will improve our focus, which will lead to clearer decision-making and communication. Promotions and development opportunities will be based on merit and business need. We are committed to implementing clearer, data-driven criteria for advancement. The outsourcing strategy will be evaluated to ensure it supports both global collaboration and U.S. career opportunities. The feedback on billable hours and OKR tracking is noted. We’ll review these practices to ensure they drive outcomes without limiting creativity. These challenges can be solved; accountability and measurable progress are non-negotiable. Thank you for raising these points—they will inform the actions we take moving forward. -Ben Albert
3.0
Jan 1, 2025

Taking steps backward

Recommend
CEO approval
Business Outlook

Pros

Leaders genuinely care about employees specifically in the areas of self care and areas outside of the workplace. The mission is important throughout the company and present during projects.

Cons

This feedback speaks to the post COVID era of the company. Like many companies this was a difficult time for the company which unfortunately included reductions in workforce. Since this time base compensation raises were either skipped or delayed. For individual contributors bonuses were removed from compensation package (in the name of raising base compensation - more comments to follow). Additionally, stock is no longer part of the compensation package for individual contributors. Fitness dollars were cut in half and the internal recognition platform which allowed recognition to include a small amount of money was cut so severely it's no longer used by many at the company. In 2024 a division of the company went through a significant change to roles and re-leveling of the employees within the division. As an employee that went through this restructure of job titles and job levels I am only able to comment how this impacted me. The company uses an independent service to set base compensation levels which was performed for the job title and re-leveling process. Unfortunately, due to the delay and missed raises post COVID, it is clear the company is paying significantly below the market they chose to set. This was a choice the company made. Now many, including myself are being paid 15% + below the market level the company came up with. There is no timeframe for paying employees at the market rate they communicated. This is also after each employee was provided a minimum of a 5% raise at the end of 2024. Lastly, the company also announced significant increases to the benefits package this fall. They chose to supplement with certain services (which is good on paper and makes leadership appear good) however, these services have limited availability in certain areas of the country and unfortunately were no longer viable for me or my family. The benefits are no longer above the pack and are more so/so middle of the pack. Communication of the significance of the benefits changes was beyond poor and really frustrating. In summary, many compensation related changes have been made taking things away from employees all in the name of base compensation being most important for individual contributors. Following a small raise, job title changes, re-leveling, employees have the potential of being paid 15% + below the market rate the company has set with no communication on how long they are willingly paying employees below market.

avatar
Health Catalyst Response
1y
Thank you for taking the time to share your feedback. I truly appreciate your perspective and recognize the concerns you’ve raised. I’m glad to hear that you feel supported in areas of self-care and see our mission reflected in our work. I also understand that recent changes in compensation, benefits, and communication have been frustrating and, at times, disappointing. Compensation and benefits are critical aspects of team member engagement, and we remain committed to evaluating and addressing these areas thoughtfully. Additionally, I understand how the changes to benefits have impacted employees differently based on individual circumstances. While the goal was to enhance support in key areas, we recognize that availability and usability are just as important as the offering itself. Your point about the timing of benefits communication is particularly important, and we will take this into account to ensure employees have the information they need to make the best choices for themselves and their families. I also hope that the base salary increase you received in December 2024 was meaningful and positive. At a 5% increase, it was designed to be above-market, and by sharing with you our goal and intent to purposely pay you above-market, at the 65th percentile (rather than what most companies aim for – at or below the 50th percentile), we are striving to signal that we value you and are prioritizing you. But we do this within meaningful financial constraints, including the need to reach annual profitability expectations. This is one of the reasons we’ve communicated that we will need a few years to get every core team member to that 65th percentile level, but that we’ll continue to prioritize this each annual planning cycle. I want to ensure that your concerns are heard. Please schedule a time with your Leadership team member, Linda Llewelyn, or me. Your feedback is valuable in shaping our approach moving forward, and I’d appreciate the chance to continue this conversation directly. Best, Dan Burton
2.0
Apr 2, 2024

Turned dishonest

Recommend
CEO approval
Business Outlook

Pros

PTO is a great perk but with recent additions I'm worried it is leaving. This used to be a very transparent company but with changes like this, it is concerning.

Cons

They just announced a change effective immediately 3 months into the year that they are taking away $360 in wellness benefits. This is a very deceitful way of taking away benefits. They basically stole $360 for each employee and the board approved it. $360 won't make or break anyone but it is the dishonest way they did it. What is the next item they will take away effective immediately? This removal came with the addition of two one-month paid sabbaticals for the CEO. I'm glad all of the employees are funding your vacation.

avatar
Health Catalyst Response
2y
Thanks for sharing your thoughts. First, I want to acknowledge the concern in this feedback. I’m sorry that these changes feel upsetting and would welcome the opportunity to connect 1:1 to fully hear your thoughts. We have, indeed, just announced one of the biggest compensation framework adjustments in our company’s history. We made these changes as part of our 2024 operating plan, which required us to close out and understand performance for 2023. Hence, there is a delay between the start of the calendar year and the formulation and approval of our operating plan. Our new compensation and benefits framework reflects benchmarks for publicly traded and private companies like ours, and is designed to be meaningfully positive for team members, based on team members' direct feedback, while also enabling the company to operate profitably. And it included some meaningful, positive updates for core team members, including you, regarding an upcoming base salary increase of 5% that you’ll receive this December. This was based on team members’ direct feedback that base salary was by far the most important component of compensation, and as such, it became our highest priority compensation item in the 2024 operating plan. We’re grateful to be able to provide this above-inflation and above-market increase to core team members in recognition of your significant contributions to our company’s growth and success, even while also operating profitably as a company. While I don’t agree with your premise that we were dishonest, I understand that the change in wellness benefits may have been unexpected. At the same time we announced the change to the wellness benefit, which was a reduction, we also announced a number of new benefits, which also would be unexpected but positive. Let me share a bit more information and clarify and correct a misunderstanding of the new sabbatical benefit that you described in your review. This four-week sabbatical, beginning in 2025, is for any team member who has reached 7 years of service at Health Catalyst. I am grateful we can add this benefit, available to every team member who reaches 7 years of service, including you in a few years, to rest, recharge, and renew, in recognition of your meaningful contributions. As for me, as is often the case, I won't likely be in a position to take advantage of this sabbatical benefit, based on the heavy responsibilities of this role. This has been the case for me with a number of the company's benefits over the past 13 1/2 years of my involvement at the company, based on the requirements of this role. But this is fine, and it's consistent with the principles of servant-leadership that are part of the Health Catalyst Way. That same principle of servant-leadership informed my personal decision from July 2022 through December of 2023 to voluntarily work for no base salary, no bonus, and no equity compensation, during a particularly challenging time in our company’s history. I’m grateful for the sacrifices that every team member makes to help our company achieve its mission, and I believe that servant-leaders should be the first to sacrifice and should exercise the greatest humility in their interactions with teammates. I hope this response helps clarify what we have done and why we’ve done it, including our efforts to live up to the principles embedded in the Health Catalyst Way. Again, I welcome the opportunity to connect with you directly and hear your feedback in a 1:1 setting, if you would be open to this. Thanks for your four years of contributions to our success! Best, Dan Burton
Viewing 34 - 36 of 780 Reviews

Glassdoor has 843 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.