Health Catalyst reviews

3.3

43% would recommend to a friend

(785 total reviews)
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Ben Albert

41% approve of CEO

26% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

785 reviews
5.0
Sep 17, 2021

Best Company I've Worked For

Recommend
CEO approval
Business Outlook

Pros

Great emphasis on education, cultural values, and flexibility. CEO is a genuine and down to earth person. Mission and vision are present at each level of the company. This is one of the few companies that practices what they preach, especially when it comes to taking care of their team members.

Cons

Really can't think of any.

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Health Catalyst Response
4y
Thank you for your review and feedback, and for your kind words and support. The role you play as a client success manager is central to our company's long-term success and it accomplishment of the mission. Thank you again! Best, Dan
5.0
Sep 5, 2021

A leading company that still walks the talk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first joined Health Catalyst, I was quickly impressed by a company that combined respect for employees, passion for its customers, and a truly important mission in improving health care data analytics. Now over 2 years in, I continue to see all those things. I feel valued every day, knowing I am valued as a person, challenged to succeed as a manager, and doing work that really makes a difference. We easily could have backed off some of these ideas during COVID-19, but I feel the adjustments made were small (e.g. temporarily stopping the 401(K) match ) compared to layoffs.

Cons

One of our values is a commitment to transparency, which is double-edged. I love how all team members are listened to no matter what they have to say. On the flip side, at times it feels like we are paying disproportionate attention to outlying negative opinions. For example, there have recently been complaints that our approach to equity and inclusion is too aggressive. I don't understand these complaints given that we know we have more to do in those areas, and we are indeed trying to do more. Also, Health Catalyst has a LOT of products and services, and it's getting confusing for me as a team member to remember what all these are and what problems they are supposed to solve. I appreciate recent steps to reposition our products in a more customer-centric way, which I hope will help.

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Health Catalyst Response
4y
Thank you for this review and feedback, and for your contributions to our company's growth and success these past 2+ years! I'm so encouraged to hear of the meaningful and positive connection you feel to our mission, our operating principles, and to your teammates. I appreciate your feedback also about ensuring we have as full a data set as possible when considering team member feedback. We will continue to try to pay attention to all feedback we receive, not under- or over-responding to this feedback, and balancing each piece of feedback with other feedback as well. Our upcoming Gallup survey of all team members is the single best way to gather representative data from all of our team members, and I'd encourage you to please participate in this survey. Thank you also for your feedback about all our products and services. We are working to focus on a few key messages of value to our clients, so I believe we'll get better here moving forward. Thank you again for all your feedback and for your contributions to our company's growth and success. Best, Dan
5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Our main mission is to save lives improving medical processes, and helping our clients save time, effort and money. The ASO team is a wonderful team to be part of: great leadership, we get to work directly with clients, we are continuous learners. Dan Burton, our CEO, is the most sincere, hard working, smart dedicated person I know! He really cares about us as employees, and works constantly on our behalf. A lot of work is being done in name of Diversity, Inclusion, Acceptance and those efforts are lead by our own CEO. There are people that are not on board with the efforts to hire more diverse team members, but we know how divided our nation is, so this is not s surprise. But Dan makes sure to let everyone one where Health Catalyst stands on those issues. Amazing benefits package that keeps growing thanks to the wonderful People Operations team. Flexibility to work from home continues, so you can balance personal and professional life. Opportunities for advancement, education, growth, etc.

Cons

We are growing fast, and sometimes you have to learn and adapt and train at record speeds, but I will take that over being bored any day. Great Company culture followed by a big majority. There are some "anonymous" team members that complain during our All team meetings, but I want to think is just the minority. The more technical departments are under a bigger stress because of their leadership (not as great as our CEO) and the decisions they take.

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Health Catalyst Response
4y
Thank you for this review and feedback, including your generous words towards me. I appreciate your kind words. I also appreciate your 5+ years of contribution to our company and its growth, mission, and success. So often you have been the "face of Health Catalyst" to our clients, as so many of your colleagues in ASO have been as well. Thank you for representing us so well. I appreciate your constructive feedback as well, and agree that we need to understand the performance of every servant-leader at Health Catalyst, and provide tools and training to enable improvement for these servant-leaders at every level. We're rolling out a significant servant-leadership training for every people manager at Health Catalyst, which will incorporate a review and set of insights for every manager about what's going well and what can be improved, incorporating the 360-degree feedback and the Gallup feedback into that training. We'll keep working at it, with the recognition of the central importance of each team member's experience with their direct supervisor. Thank you again for your contributions these past 5+ years! Best, Dan
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Glassdoor has 848 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.