Health Catalyst reviews

Thank you for this feedback -- I appreciate you sharing it. I have read and re-read the feedback, and unfortunately (in a sense), I find it fair and resonant. This is a topic that keeps me up at night -- how we can tap into and provide opportunities for our talented teammates to increase their contributions to the company, which provides tremendous career growth for them, and is incredibly fulfilling and engaging, and provides tremendous value to the company in support of the mission. It's one of the strongest motivations for high growth -- with all the challenges of growth, one of the greatest benefits of growth is the expansion of opportunities for talented team members. I just experienced this challenge firsthand through the COO interview process. In that process we identified, as an interview team, six team members who we felt were qualified to be seriously considered for the COO role. Yet we were only able to offer the position to one team member. How do we enable those other five incredibly capable teammates to contribute in expanded ways? It is through the growth and expansion of the company. But even with significant growth, it still takes time for those opportunities to develop in a way that's sustainable for the company. Standardizing the practice of posting and interviewing for new positions is a really good step in that direction. But we need to do more here as well. One element we've emphasized with managers is that as soon as a team member is eligible to be promoted, and as soon as the company can justify the need for expanded skills, bring the promotion proposal to the leadership team, and we have a standing weekly agenda slot for this topic and we review, celebrate and approve close to 100% of these proposals. We are also rolling out the 360 feedback process for managers, by the end of this year. We've rolled out round one, and round two will be going to the leadership team and extended leadership team within the next two weeks. It has taken longer than we would have liked, but we're working on it, and this will really help us improve the manager effectiveness quotient at Health Catalyst. Thank you for this feedback and for your contributions for the past three-plus years. Thank you for your patience as we work to improve and to provide you with expanded opportunities. I appreciate your contributions. Best, Dan

Thank you for your kind and generous words and for your commitment to the company's mission. I appreciate your feedback regarding the importance of manager training -- we're working on collecting feedback through the 360 process and then using that feedback to guide our coaching and training of mangers. I believe we're making some progress, but I wish we were accelerating that process more. But I appreciate your patience as we work on this. We'll also continue to emphasize the attribute of humility -- of increased importance for managers and leaders in fulfilling their responsibilities, including being careful listeners. Thank you again for your contributions this past year! Best, Dan