Health Catalyst reviews

3.3

44% would recommend to a friend

(784 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

784 reviews
5.0
Sep 22, 2020

Best Company Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In my career at Health Catalyst I've had a lot of opportunity to learn and grow and gain experience in different areas. I still feel there's plenty of opportunity for me to continue to grow. The leadership team is the best by far. In all my conversations with friends and family at other companies, I feel like I've totally lucked out to be at a company with such great leadership. I've always felt like the people here care about me personally. I am so impressed with my co-workers. I can learn so much from them. Benefits and perks are fabulous.

Cons

No company is perfect, but I have nothing but positive feelings - it's hard to even think of some constructive criticism.

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Health Catalyst Response
5y
Thank you for your feedback, and for sharing your positive perspective about your experience these past 8-10 years! You've seen a great deal during your tenure, and undoubtedly contributed at an incredible level throughout the past decade, to our company's success. Thank you for these many contributions! Best, Dan
5.0
Sep 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst leadership truly cares about their employees. I have seen that time and time again in the five years that I have been at Health Catalyst. The CEO is always fighting for the employees and you know it's genuine. The benefits are very comparable for other companies that are known for offering "great benefits". The company does not work you to death, which in return gives you more desire to do an amazing job for them. 95+% of the people that work here are amazing individuals who I truly love working with on a daily basis. The healthcare industry in general is one where you will find great individuals to work with. I love working with clients and those who are on the front lines. The mission of the company is very noble and makes coming to work everyday easy. Health Catalyst makes an effort for their employees. Are there a lot of things that could be improved? Yes. But they are open to feedback and they try to implement changes based on what they are hearing to make the company a "best place to work". I think they have done a great company and they truly have established themselves as a best place to work.

Cons

We currently don't have a 401k match because of the economic turbulence from COVID, which I think most employees understand the situation and are okay with it. The thing that bothers me is I've heard leadership say "We have to earn the right to bring this back.". That rubs me the wrong way a bit. What does "earn the right" really mean? If it means we have to be profitable, then that makes me frustrated. We were not profitable before COVID and we still had 401k match, so I don't like hearing that we need to "earn the right". It feels like leadership may be leveraging the COVID card a little too much in our goal to get to profitability (with the 401k, and in other areas). Maybe the pressures of being a publicly traded company now? It just feels a bit off. The 401k going away is something that I can live with. The messaging is frustrating, but not as much as this next point I will bring up. It's the fact that I am seeing talented team members get promotions, taking on a lot more responsibility, stress, work hours, etc, and they are not getting compensated at all for it. Yet on the other hand, I'm reading through my Motivosity email updates and I see that we are hiring a lot of new employees. I don't understand it one bit. How are we hiring new employees, yet not giving increased compensation to those that are taking on more responsibilities and stress to their work? It makes zero sense to me. I was texting one of these individuals who is absolutely swamped due to a recent promotion, I was shocked to hear the amount of hours he was working and it just makes me mad that there is no additional compensation for it. The interesting thing about this text conversation was that this individual literally brought compensation up and then sent me a link of a company that pays the deserved salary for the new amount of work and expertise required..(aka this individual was already toying with the idea of leaving HC, very sad). I don't think HC is doing their employees a favor here. I think it's very noble and great to not have any layoffs due to COVID, thank you leadership!! But there comes a point, in my opinion, that if HC doesn't take care of their great employees the way they deserve, they will eventually leave the company. Those that leave will be the great team members and those that stay will be the ones that are not so great. So, in summary, it's great we had no layoffs, my fear is that if this drags out too long, we are going to see an exit of amazing talent, and then be left with the not so amazing talent. I just don't want things to backfire on Health Catalyst. Compensation is not what most individuals value most in the priority list, I promise. But when an individual feels they are not compensated correctly, the compensation topic surfaces to the #1 priority and sticks out like a sore thumb. I hope HC begins to pay those individuals that have received promotions, it's the only fair thing to do, especially when we are hiring new employees and growing. Lastly, I feel like Health Catalyst is a very "fit in" culture. To the point where I feel like we don't get a lot of healthy debate that takes the company to the next level. I have heard of individuals being blackballed time and time again because they voice their opinion. To me, differing opinions and experience is what diversity truly is. We don't have this like we should. Health Catalyst meetings are very "agreeable" if you will. You don't ever see someone challenging someone else's thought process. I think this is due to the culture of Health Catalyst. Everyone gets along and it's great. But I do think we would be a better company if there was a culture of challenging the status quo and not fearing you have to be black-balled for it.

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Health Catalyst Response
5y
Thank you for your feedback, and for your service to the company these past 5-7 years. I find all of your feedback resonant and insightful and important for us to pay attention to. Per this morning's email and per our ATM discussion later today, we have been taking action to reinstate some important positive elements for all team members and for those teammates who have received promotions during the pandemic. I apologize that our messaging and communication regarding the 401(k) benefit was less than ideal -- and per this morning's email, I don't view this benefit as something that should be reduced under normal circumstances, but rather that this is an important component of an above-market benefits package, which is our long-term objective. I also appreciate your feedback regarding the importance of debate and a diversity of perspectives being shared as we strive to make data-informed decisions. I find this absolutely crucial and strive to encourage this debate and discussion, to enable the best ideas to rise to the top to help us accomplish our mission and be successful. We need courageous transparency at every level at the company, and we'll continue to encourage this, absolutely. We'll continue to emphasize this in our training to every people manager at Health Catalyst. Thank you again for your many contributions to our company's success, for your trust, and for sharing this important feedback. We will continue to strive, every day, to keep team members at the center of everything we do, and for me personally to prioritize the team member experience and engagement as my #1 priority, ahead of even client success or investor returns, because our team members drive our clients' success which then drives strong financial performance. Best, Dan
5.0
Sep 21, 2020

Love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

super transparent, great execs, wouldn't leave if offered more money

Cons

high-growth leads to LOTS of changes, and while that's normal, sometimes it's hard to keep up LT is great, middle-management can do better work on diversity

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Health Catalyst Response
5y
Thank you for your feedback and for your 5-7 years of contributions to our company's success! I am grateful for your commitment and loyalty to the company. I also agree that our high growth necessitates many changes as we scale, and this can be challenging. We also will continue to focus on enabling every team member to have an effective, world-class servant-leader as a manager, and we continue to be deeply committed to enabling our company to tap into an incredibly diverse talent pool, and then to benefitting long-term from that diversity. Thank you again for your many years of contribution to the company's mission and success! Best, Dan
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Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.