Health Catalyst reviews

3.3

44% would recommend to a friend

(784 total reviews)
avatar

Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

784 reviews
5.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

It is wonderful to work for a company where you are appreciated and valued as an employee. The Benefits are superb (and the amazing People Operations Team are always looking for ways to improve them). They have been innovators on the following (before it was common): -$1,000 to setup a personal office: We started receiving this benefit 3 years ago -Inclusion programs: Several affinity groups with meetings, panels, activities, etc. -Really generous maternity/paternity leave time. -Unlimited PTO. -Option to work remotely. -Great offices with always-upgrading work stations; Gym with equipment, classes, etc; kitchens full or drinks and a generous assortment of snacks; Shuttle service from the Frontrunner/Trax/Bus Murray station. -Excellent Health Insurance. -Really generous Education Program. So many more benefits to list here. Related to work environment: You are surrounded by smart, humble, hard working people that are ready to help all the time. Using our Internal chat service you can find an answer to a question or an offer to help in 5 minutes or less, it is great to be part of such a cooperative group. You are given opportunities (and are encouraged!) to have a path for your career, to keep learning, and to move forward. Our clients are amazing, and it's really satisfying to help them improve their processes and save lives. Our CEO is truly sincere in their appreciation and concern for all team members, he knows us by name, and he knows details about our jobs, families, etc. It is an honor to belong to an organization guided by such a person.

Cons

The only con I can mention is the suspension of the 401k matching (which was really generous), but this has been because of the Pandemic. And this decision was taken so Health Catalyst didn't need to let any of the employees go. So even in a hard situation, Leadership took the best decision taking in consideration all the team members. So it's not really a Con to know they have your back and your interests in mind.

avatar
Health Catalyst Response
5y
Thank you for your feedback, for your kind and generous words, and for your direct contributions to our company's mission and success for the past nearly four years! Thank you also for occupying such a foundationally important role -- that of an analytics engineer, working directly on the front lines with our clients to help them measurably improve. It is an honor to support you and your important work. Thank you also for the feedback regarding the 401(k) benefit, and please know that we are working to reinstate that benefit as soon as we can -- we'll discuss some more in today's all-team-member meeting. Thank you again for your contributions to our company's mission and success -- I'm grateful to be your teammate and colleague! Best, Dan
5.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- Generous benefits include healthcare (low premiums, and generous HSA contribution), dental, vision, life insurance, flexible (unlimited-ish) PTO, so many holidays; awesome allowances for home office equipment, fitness / gym memberships, home internet, cell phone, and an amazing education budget. - Leadership is very transparent, and the most sincere of anywhere I've worked. They don't just say that their employees are important, they show it through actions. They are willing to talk 1:1 with anyone. - The culture at Health Catalyst makes me feel like I'm in a safe environment where I'm respected as a person and not treated as a number. - Work-life balance is highly valued. - Very remote-friendly company. - The mission of Health Catalyst is truly meaningful and I actually feel like I'm part of something that improves lives and healthcare outcomes. This mission has been made relevant more than ever in the current situation of the world.

Cons

- Day-to-day work in the Professional Services department is highly dependent on each client. Most times you will be part of projects that are engaging and fun, other times they may be boring and repetitive. Occasionally client expectations may be unreasonable. - Could have some improved internal training courses for new employees and employees wanting to grow. However the company realizes this and has been making some great improvements over the past year with new programs currently being rolled out.

avatar
Health Catalyst Response
5y
Thank you for your feedback and for your contributions within the Professional Services organization these past 1-2 years -- you are directly contributing to our client health systems' ability to use data & analytics to measurably improve. I'm grateful to you for being willing and committed to this mission and to operate right on the front lines. Thank you also for your emphasis of the importance of a manager in protecting team members, in advocating for them in difficult client settings or as it relates to career development and advancement. We will continue to emphasize and reinforce these behaviors as we interface each week with every people manager at Health Catalyst. I also appreciate the suggestions around how we might streamline career development -- we'll continue to work in this area and in the area of internal training as well! Thank you again for your direct contributions each day to our clients' success and to our achievement of the mission of the company. Best, Dan
5.0
Jul 17, 2020

Great Place to work

Recommend
CEO approval
Business Outlook

Pros

Great benefits, transparent leadership, and strong vision. I appreciate the benefits and work life balance that is encouraged by my manager. I feel like the company is heading in the right direction and just wish that I had joined the company sooner.

Cons

Temporarily the 401k match is on hold, but this is a temporary cut that results in keeping all team members and not having salary cuts. There is a lot of focus on hitting billable targets and hours instead of being given the freedom to build and develop processes that are more efficient. I feel we are pushing through some incomplete products that we know aren't delivering the full value to our clients.

avatar
Health Catalyst Response
5y
Thank you for your review and feedback, and thank you for choosing to join Health Catalyst and directly contribute to the company's mission! I'm glad to hear of the positives you've experienced thus far including transparency, vision, benefits and work-life balance. I also appreciate your feedback regarding opportunities for improvement in better balancing innovation with operational objectives like billable hours and utilization metrics. I also appreciate your suggestions for improving our efficiency from a process perspective -- we certainly have opportunities to become more and more streamlined, absolutely. Please keep making suggestions within your organization -- be courageously transparent as a fellow-owner in the company in helping us continuously improve. Thanks again for your feedback and for the work you do each day to help our clients measurably improve! Best, Dan
Viewing 481 - 483 of 784 Reviews

Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.