Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
5.0
Nov 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Imagine a Software Engineer. We all recognize that Engineers do not need to physically be in a building next to their manager. There is no chain and there is no whip cracking in the back. The organization is built in such a way that they hire "Professionals" and not the ones that "EVERYONE" says they hire. This means that people have REAL accountability and that they are given REAL responsibilities. This means that can have flexible schedules, they can work in other time zones and most importantly nobody needs to watch over others. This means productivity can be concentrated to productivity. The company provides benefits that are unique, like home office. Paying for Internet and cellular devices. Pay for remote collaboration tools. This isnt limited to just work things, but also give employees money to enjoy in company wide activities like movie nights and carnivals. The company days off are as much as a government department and there is unlimited PTO. In other words you have no problems getting time you need to step away. Another benefit is that the management is very open and transparent. They give you options, the give you the direct information about the company. Basically they tell you what they know and what they are facing, good and bad. Not something that people see often in other places.

Cons

The biggest problem I have seen have been the health care plans. There is a 20% co pay that I have not ever had to pay. Maybe this is part of health care plans in the past few years. To give you an idea, my kid was born in 2016 with a different provider and it "cost" the hospital 18K. It cost us 1800 altogether with my previous job. With the new health insurance here, its going to cost 3600, so almost double. Ultimately if you are facing medical bills like babies, make sure you can cover it. I feel like it offsets, but its still something that is different that I did not anticipate fully. The ONLY other thing I can complain about is the career path. The path you can go is management and thats it. Sure you can stay as a developer but nice you reach the top developer after 5 years, there is nothing left for you but management. Maybe a look at breath in a particular job might be good. Considering the company is still a smaller software company this is a common problem and is interesting to see how it will be solved.

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Health Catalyst Response
7y
I really appreciate your feedback, and am happy to hear of the positives your are experiencing as a senior software engineer. Your role is so critical to the company's future success, so it is heartening to hear your experience has been positive. Thanks for the feedback on the healthcare plan. I'm hoping that I can share some good news in that regard, which is related to the company's contributions to your HSA. The company contributes $1,000 into your HSA plan at the beginning of each year (for team member + family member plans), without you needing to match, and then will match your contributions per pay period up to a company contribution total of $3,400 per year to your HSA. And that HSA money is yours to utilize for co-pays and other healthcare-related expenses. So if you were to have taken advantage of the company matches, you would have contributed $2,400, and the company contributed $3,400 for a total of $5,800 in your HSA. You could use that $5,800 to cover the co-pay of $3,600 in the scenario you highlighted, when your baby arrived, and you'd still have $2,200 in your HSA account, which rolls over and stays with you permanently. So in a sense, you would have expended $200 of the $2,400 you contributed to your HSA, and the company's contributions would have covered the rest of the co-pay. I hope this is the case, and that is certainly our intent in providing that combined health insurance + HSA contribution benefit. I would encourage you to check in with Linda Llewelyn, our Chief People Officer, to confirm you're receiving all the positives of our health plan benefits package. And, if I'm missing something, I'd like to better understand it, and wonder if you might feel comfortable setting up some time 1:1 with me to help me better understand. We absolutely want our benefits to be a positive differentiator for our team members, so if we've missed something and need to improve, we'll take action. Finally, regarding the limited career path outside of management, this is an area of focus for us, and I believe we will be making progress in this regard, to stretch the positive career path for individual contributors to longer than a five year time horizon -- perhaps more like a 10-year horizon. I would also invite you to think about management as a potential career option -- management has its downsides, and isn't for everyone, but it does afford the opportunity to leverage your skills to the benefit of a larger team, which can mean there is greater impact and contribution, through the effectiveness of the team. Thank you for choosing to join us, and for contributing to our success as a company. I'm grateful for your contributions to our mission. Best, Dan
4.0
Nov 1, 2018

Always good to have a mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior executives are clear communicators, and understand what it takes to motivate and support a team of professionals. They are accessible, personable, and have been in the trenches before. HC is lucky to have this team out in front. I particularly enjoy the Q&A sessions with senior management, the focus on outcomes, and a willingness to invest in a team members career.

Cons

Department level leaders are struggling to communicate effectively (at least mine), and can be described conservatively as absent. Decisions are by group think and email, leaving those on the front lines to wonder what direction we are heading. To much talk about finances, and it seems to consume every discussion or cloud every decision. The financials are always to be taken into consideration, but jeez, if you lead every product or customer discussion with money, you rarely move on. Maybe due to past failures, but the lack of focus on innovation is cause for concern. Taking ideas, as espoused by a HAS18 keynote, failing fast but trying a lot, is missing or getting lost in the growth of the platform. Hope that comes back. We have a lot of smart people, we should use them more to not only execute but create.

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Health Catalyst Response
7y
Thank you for your feedback. I've read it a couple times, and I appreciate your positive comments about the leadership team, along with your constructive feedback about managers' communication, and about investing in innovation. Those categories of opportunities for improvement resonate with me. Years ago we used to have dedicated "innovation time" on Friday afternoons, and once a year we'd have "innovation day" and invite teams to present their innovations to the company. We haven't done that these past few years, and perhaps now is an important time for us to discuss systemic ways to encourage continuous innovation moving forward. We will include this in our next Leadership Team discussion, next Tuesday. We're also working on consistent manager training, with reinforcement of the importance of communications as a fundamental part of great management. This is reinforced in the 360-degree feedback surveys, and will be a point of strengthened emphasis in 2019, particularly in areas where the 360-feedback highlights a need for improvement. Thank you again for your feedback. Best, Dan
4.0
Nov 1, 2018

Very compassionate company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel like executive leadership cares about all of the team members

Cons

Typical issues in a fast growing company

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Health Catalyst Response
7y
Thank you for your feedback and for your service to the company for more than 3 years! I'm grateful also to hear your perspective that you sense the leadership team's concern and care for every team member. We do feel that care and that responsibility to look out for and advocate for every team member at Health Catalyst. We will also continue the practice of transparency, including later today in our All Team Meeting, where, among other agenda items, we'll all review your feedback! Best, Dan
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