Health Catalyst reviews

Thank you for sharing this feedback! I appreciate your positive comments and your constructive feedback and advice. We will continue to focus on transparency, including later today in our All Team Member meeting. We are continuing to work on manager development, with a foundational item including the annual 360-degree feedback process, which we're rolling out now, and should be completed by the end of the year. Also, I appreciate and agree with the principle of "balance" when receiving feedback -- it's important not to under- or over-react to feedback from any single source. It reinforces the value of receiving unfiltered feedback from several sources, then looking for patterns and "golden nuggets" of consistent feedback that can lead us to better understanding and then to take action. We will work hard, on a daily basis, to strive for this optimal balance, which is elusive and challenging. Thank you for your 3+ years of contributions to the mission of the company! Best, Dan

Thank you for this feedback -- I appreciate you sharing it. I have read and re-read the feedback, and unfortunately (in a sense), I find it fair and resonant. This is a topic that keeps me up at night -- how we can tap into and provide opportunities for our talented teammates to increase their contributions to the company, which provides tremendous career growth for them, and is incredibly fulfilling and engaging, and provides tremendous value to the company in support of the mission. It's one of the strongest motivations for high growth -- with all the challenges of growth, one of the greatest benefits of growth is the expansion of opportunities for talented team members. I just experienced this challenge firsthand through the COO interview process. In that process we identified, as an interview team, six team members who we felt were qualified to be seriously considered for the COO role. Yet we were only able to offer the position to one team member. How do we enable those other five incredibly capable teammates to contribute in expanded ways? It is through the growth and expansion of the company. But even with significant growth, it still takes time for those opportunities to develop in a way that's sustainable for the company. Standardizing the practice of posting and interviewing for new positions is a really good step in that direction. But we need to do more here as well. One element we've emphasized with managers is that as soon as a team member is eligible to be promoted, and as soon as the company can justify the need for expanded skills, bring the promotion proposal to the leadership team, and we have a standing weekly agenda slot for this topic and we review, celebrate and approve close to 100% of these proposals. We are also rolling out the 360 feedback process for managers, by the end of this year. We've rolled out round one, and round two will be going to the leadership team and extended leadership team within the next two weeks. It has taken longer than we would have liked, but we're working on it, and this will really help us improve the manager effectiveness quotient at Health Catalyst. Thank you for this feedback and for your contributions for the past three-plus years. Thank you for your patience as we work to improve and to provide you with expanded opportunities. I appreciate your contributions. Best, Dan