Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
5.0
Jun 12, 2018
Recommend
CEO approval
Business Outlook

Pros

At other jobs I have had bad enough experiences with poor management that good management is all I really care about. There is good management at Catalyst. My immediate managers are so good that I've turned down offers to move laterally within the company so I can stay with them. I continually experience: verbal praise both in private and in front of others, concern for my overall well being, encouragement to take time off and not work in the evening, no micromanagement, freedom to come up with and pursue creative solutions, getting the benefit of the doubt, honest and straightforward feedback on what went well and what didn't, forgiveness when I mess up, going to bat and standing up for me when needed, mentoring, proactive encouragement to develop professionally and being given the tools and opportunities to do it. I observe the same qualities in other managers in my area who I work with but don't report to. The overall leadership in my area sets the tone for this (and, on a sidenote, are aggressive about dealing with organizational dysfunction). I am in the Platform area of the Technology organization.

Cons

It is sometimes unclear what's expected on a company level to advance. Paths are especially unclear for individual contributors, to the point that it seems like your current role is your forever role. I have been pleased to see HR and senior leadership strongly address these types of concerns lately and take what I feel are wise steps to clarify and standardize.

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Health Catalyst Response
8y
Thank you for your kind words and for sharing this feedback. Your description of your experience with your manager is an incredibly well-articulated framework for how we want every manager at Health Catalyst to behave. We will likely use your description in future training materials for managers. I'm thrilled and encouraged to hear of your experience on the platform team, which has been echoed by others as well. This is tremendously encouraging, and I appreciate the strong example that the Platform team sets, in many regards, for the broader company. I also appreciate your comments about the need to improve clarity regarding career opportunities and career paths, particularly for individual contributors. I agree deeply with your perspective, and this has been an area of focus for us over the past 12 months, as it has become clear that if we're serious about keeping our commitment to offer a bright future to every team member, we needed more of a structured framework, and infrastructure, that would enable this bright future. This was the fundamental impetus behind the job leveling work we rolled out early in 2018. And I know the rollout wasn't perfect, and we're new at this as a company, but what feels encouraging is that the structure is now in place, to enable individual contributors to see, in concrete financial terms, along with concrete descriptions of expectations in order to qualify for promotions, what that career path might look like over a five or ten year period. As a result, I feel like this is a really important, meaningful step forward for us as a company. More work to do here, and we're working on more training, and ensuring that every team member has access to this career path data in a transparent way, but the infrastructure is now in place. Finally, thank you for your contributions for these past >3 years at the company. When I think of where we were 3 years ago in terms of Platform capabilities, and where we are today, it's almost not believable. You contributed directly to this accelerated progress. This is so deeply meaningful and central to our company's overall success. Thank you for such meaningful contributions, and thank you for your encouraging words. They are really meaningful to me and to us as a Leadership Team. Best, Dan
5.0
Jun 11, 2018

Lots of momentum

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

2018 seems to be going great for the company. Marketplace seems to really be responding to the sustained success of the company.

Cons

2017 was a bit of a tough year. Market challenges and "company needing to grow up" seemed to conspire together for one of the most challenging years of the company -- but it looks like the company came out of that in 2018 and things are going really well now.

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Health Catalyst Response
8y
Thank you for your review and for your encouraging words. I agree with your assessment -- 2017 was a challenging year for us as a comp;any, both because of external factors, but also because it was time for us to take the next step in our maturation, and those steps are not without pain. I feel sincere gratitude to you and to our hundreds of other teammates who stuck with us through the challenges of 2017, including a major reorganization mid-year, to make it to the other side of those challenges. We are fortunate to be seeing significant success and growth in 2018, and we're excited to continue with that momentum by finishing strong in this quarter and continuing throughout the rest of this year. Thank you for your direct contributions to that success. Best, Dan
3.0
May 31, 2018

Great ethos, mediocre execution

Recommend
CEO approval
Business Outlook

Pros

One thing I took away from my time at the company is to "assume the best intentions" of my coworkers. The company touts this and I think tries to live it.

Cons

Some individuals abuse the company's assumption of positive intent as an excuse to get away with being bad employees and bad people.

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Health Catalyst Response
8y
Thank you for your sharing this perspective. I'm glad to hear you felt that most teammates tried to live by the principle of assuming positive intent. I'm sorry to hear that you encountered examples where some team members abused that trust and did not seem to face the consequences of these choices. We do have a stated performance management policy that includes providing team members with a second chance, when there has been a performance issue. However, this should not be an excuse for not addressing performance issues. We'll reinforce this message in our next manager training meeting. Thanks again for sharing your experience and perspective. Best, Dan
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