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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (781 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.3

      Senior management

      3.3

      Compensation and benefits

      2.9

      Career opportunities

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      781 reviews
      5.0
      Oct 18, 2016

      Satisfying and challenging

      Technical director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The work I do is challenging but being able to see actual change at a healthcare organization is incredibly satisfying -The people I work with work cooperatively and the company encourages collaboration -There are projects that are specifically geared to improving the organization beyond just the day to day work that is role specific, its important that we take the same approach that we expound at client sites -The organization has company values that are much more than just buzz words on a splash page on a website, they are woven throughout the operation and within the leadership -The leadership team is proactive and treats the team members as assets and not just cogs -I often find myself discussing my work with friends and former colleagues and its not until I see them react to small anecdotes about Health Catalyst that I realize how HC treats its employees isn't the status quo at other organizations. People take pride in working here and it shows in the day to day.

      Cons

      -Working remote presents challenges as sometimes it feels decisions are made within a bubble and sporadically disseminated to the teams -Not being centrally located in Salt Lake City was a challenge at first, however the company has already made large strides in being more inclusive -Our approach to sales, product development and marketing seems like we are limiting ourselves to a very specific slice of the market, many smaller, non system healthcare organizations can't afford our solution which is a shame because its many of these orgs that would benefit most from the process changes we deploy -Long engagement times at client sites can become an issue for dedicated client resources

      avatar
      Health Catalyst Response
      9y
      Thank you for your thoughtful pros/cons and advice. It is heartening to hear so many that care so much about our company! We aren't perfect (and one need look no further than these reviews to understand this :), but I am continually amazed at the depth of the reviews offered, including yours. We will continue to work together to make things even better here! Thanks for all you do.
      5.0
      Oct 17, 2016

      Fantastic place to work

      Data architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are amazing as is the flexibility (e.g. work-life balance, telecommuting where needed/appropriate, etc.). It is frequently communicated and demonstrated in compensation/benefits/policies/decision-making that this company really values its employees. There are so many talented and incredibly smart people that work here. The real distinction though is the commitment to the company's value of humility. It's not just for show, either. I work on a fantastic team where the three values of smart, hard-working, and humility are easy to identify. It's really refreshing. The company is also highly mission-driven. It's really all about improving outcomes for patients and healthcare organizations. I have demanding and challenging work and I feel like there is plenty of room/opportunity for me to grow my skill set and technical background. I honestly don't think I could find a better place to work than this.

      Cons

      I'm struggling to come up with something here. I guess we don't have quite as much face-to-face time our entire team since there are so many that telecommute (in different states). We do have daily stand-up meetings via Skype and everyone gets plenty of on-site client time. Hard to find anything that could be considered a downside to working here.

      avatar
      Health Catalyst Response
      9y
      Thank you for your thoughts. I want you to know that we as a leadership team also think about and consider how we can avoid dilution to our culture, while remaining open to constructive change that will strengthen our culture. We will continue to put our best thinking into this issue, as we agree that it is core to our long term success. Thanks!
      5.0
      Oct 14, 2016

      Best culture I have ever witnessed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Catalyst has three fundamental positives that I appreciate every day. 1) Culture. Health Catalyst is unique amongst companies I have worked for or observed. The co-founders and leadership team truly cares about the mission of the company (i.e. transforming healthcare) and Health Catalyst team members. The leadership team did a great job early on by enumerating Health Catalyst’s mission, desired cultural attributes, and operating principles. What is more impressive is every decision that is made at the company is aligned with these values. This has led the company to deeply valuing team members and customers. It has also helped increase transparency and reduce politics to the lowest possible level achievable (in my opinion). 2) Healthcare experience. Health Catalyst has deep healthcare industry experience. Given the complexity of the healthcare system, having deep expertise has proven extremely valuable when interacting with customers are making product decisions. 3) Market. Health Catalyst operates in an incredibly interesting market. Analytics as a means to drive improvements within the healthcare system will continue to gain adoption over the coming decades. Health Catalyst is positioning the company to be at the center of this trend, possibly becoming the data operating system of the healthcare industry. This could enable the company to transform healthcare on an unprecedented scale.

      Cons

      Nearly every attribute of a company has both its positives and negatives. There are negatives associated with the three pros listed above. 1) Culture. The company is so thoughtful about its decisions that some decisions take longer than they should. A couple years ago there was way too much consensus building as opposed to decision-making delegation. This has improved as the company has grown but there is still a consensus-centric approach to solving certain problems, which limits decision making agility. The company needs to continue to promote transparency and healthy debates to drive to decisions quickly. Health Catalyst also values its team members and customers so highly that it has led to scalability issues. Health Catalyst needs to realize that saying no to customers / putting guard rails around customer engagements is a necessary tool to drive scalability. 2) Health experience. Health Catalyst’s value that it puts on having healthcare experience has limited the company’s talent pool as it relates to building a scalable sales, professional services, and product organization. The company needs to realize that it is a necessity have talent that has built national sales organizations, large professional services organizations, and large-scale software products. Certain departments have improved on this front recently, but there is a long way to go before Health Catalyst has the pieces needed to scale to multi-billion dollar company. 3) Market. While the healthcare analytics and improvement market is incredibly interesting, it is also very competitive. In my opinion, Health Catalyst is the leader in the healthcare data warehousing market, but it has a ways to go to becoming the healthcare analytics leader. Epic, Cerner, Optum, etc. are competing to provide healthcare analytics to health systems, physician practices, and ACOs. Some of these organizations have unique advantages (providers having $100M+ invested with them, owning the clinical/administrative workflow within providers, etc.) so Health Catalyst needs to continue to invest in professional services and product development that can compete with these organizations. That said, Health Catalyst needs to know when to say no to certain initiatives. Health Catalyst can’t say yes to everything so the company needs to be honest with itself and push off certain investment areas to a future date. Health Catalyst is now a medium-sized fish in a big pond and it will take a lot of strategic investment to become a market leader, but the market is worth the investment.

      avatar
      Health Catalyst Response
      9y
      I really liked the framework you used in your pros/cons section, as it really highlights the duality and complexity of the challenges we face. There really is truth in the concept that you can have too much of a good thing. :) We face strategic and constructive tension in just about every decision we make, and balancing these tensions, or polarities, as they are sometimes called, require deep thought and consideration. We won't always get these right-- we will make mistakes that will derail efforts, delay outcomes, etc., because we are simply collectively doing our best. We will fall short. The key fact to remember here is that so will everybody else. What is important is what you do, individually and collectively, once a mistake is made. Do we get up, try again, and move forward? Or do we blame, argue, and cover? Most organizations will teach (implicitly) that blaming, arguing and covering is ok. As long as we continue to collectively refocus on the problem, and try again, we will be ok. Thanks for all you do. We want Catalyst to be relevant, successful, and transformational for decades and decades to come!
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      Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.